Demo

IT Field Operations Specialist

Mitchell Martin Inc.
Clifton, NJ Other
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025
Title: IT Field Operations Specialist

Location: Regional Northeastern United States

Employment Type: Contract

Description

  • The IT Operations Specialist is responsible for ensuring the IT functionality and efficiency of multiple business locations, including administrative offices and call centers.
  • This role includes providing technical support for a variety of hardware and software systems, troubleshooting issues, and implementing solutions both onsite and remotely.
  • The position involves collaboration with internal teams and external vendors, maintaining systems and networks, and analyzing workflows to recommend improvements.

Required Skills

  • Associate's or Bachelor's degree in a technical field, or 5 years of experience in IT support roles.
  • Strong operational and analytical abilities.
  • In-depth knowledge of PC and network hardware, including printers, file servers, switches, routers, firewalls, and diagnostic tools.
  • Proficiency with Windows operating systems, PC software setup, and connectivity.
  • Excellent customer service and communication skills, with the ability to explain technical issues to non-technical users.
  • Familiarity with network protocols and tools for troubleshooting and maintaining LAN/WAN systems.
  • Ability to work under tight deadlines and adapt to changing priorities.
  • Proficiency in Microsoft Office products and related software.
  • Willingness to travel between sites as needed.

Desired Skills

  • Experience with advanced network configurations and security practices.
  • Ability to coordinate with vendors and manage external service tickets effectively.
  • Proven capability in imaging desktops, building computers, and hardware maintenance.

Compensation

Pay Range: $23.03-$32.9 per hour

Benefits

Learn more about our benefits offerings here: Mitchell Martin Benefits

EEO Statement

Learn more about our EEO policy here: Mitchell Martin EEO Statement

Salary : $23 - $33

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