What are the responsibilities and job description for the Part-time Host / Hostess position at Mito Babylon?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your responsibilities will include managing reservations, greeting guests, and maintaining the flow of service in our restaurant.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Communicate effectively with guests regarding wait times and special requests.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Provide excellent customer service by answering questions about the menu and restaurant offerings.
- Utilize Aloha POS system for managing reservations and guest information.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Handle phone inquiries with professionalism, providing information about the restaurant and taking reservations as needed.
- Support other team members during busy periods to enhance overall guest experience.
Qualifications
- Previous experience in a restaurant or food service environment is preferred.
- Strong hospitality skills with a focus on customer service excellence.
- Excellent phone etiquette and communication skills to interact effectively with guests.
- Ability to multitask and remain calm under pressure in a fast-paced environment.
- Familiarity with guest services principles; experience with hotel operations is a plus.
- A positive attitude, strong work ethic, and willingness to help others are essential traits for success in this role.
Join us in delivering outstanding hospitality and making every guest feel valued!
Job Type: Part-time
Pay: $300.00 - $500.00 per week
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Night shift
Experience:
- Restaurant experience: 1 year (Preferred)
Work Location: In person
Salary : $300 - $500