What are the responsibilities and job description for the Field Service Technician I position at Mitsubishi Electric Power Products, Inc.?
POSITION SUMMARY
Perform maintenance and service support activities of single and three-phase uninterruptible power supplies and peripherals to internal and external customers. Perform battery installations and routine testing.
ESSENTIAL FUNCTIONS
- Perform on-site customer service of power quality products to include preventative and remedial maintenance, field modification, and testing.
- Provide customer contact for scheduling routine service and Preventative Maintenance work.
- Perform routine troubleshooting and repair work on power quality products.
- Perform battery installations and testing.
- Perform maintenance procedure on periodical flow.
- Maintain service records and documentation of services provided.
- Inspect and test returned products and components and systems to determine defects and/or operational status.
- Submit accurate expense reports into the Company for reimbursement on a timely manner in accordance with Company policies
- Work with other MEPPI departments including Engineering to determine product solutions for improved performance and protection.
- Further the goals and a positive image of the Division by conducting business with other MEPPI departments, customers, and suppliers in a timely and cooperative manner.
QUALIFICATIONS
- Associates in Electrical Electronics or related technical field plus 0-1 years’ experience in troubleshooting and repair of a technical, electrical and/or electronic product or equivalent education and experience.
- Developed knowledge and proficiency of mechanical and electronic test equipment.
- Developed verbal and interpersonal skills to communicate with others, including customers, in a professional manner.
- Developed computer skills with emphasis on MS Office products and MRP/ERP business systems.
