Generator Specialist

POSITION SUMMARY

Provide inspection, maintenance, repair and training on Generation Systems Division (GSD) equipment originating from Mitsubishi Electric. Provide outage project support including reports, schedules, procedures and parts inventories. Respond to technical requests from customers and others. Respond to and coordinate customer's troubleshooting issues.

ESSENTIAL FUNCTIONS

• Provide support for after sales projects and outages. Clarify project scope and schedules. Discuss issues and requirements with department personnel and end user. Ensure parts are adequately identified and ready to be ordered.
• Develop package proposals for units with upcoming planned outages. Make recommendations to the customer based upon discussions with MEPPI and Engineering.
• Serve as technical advisor and OEM representative to end users. Oversee maintenance work at customer generation sites during planned and forced outages.
• Develop and execute plans for work to be performed at customer sites. Coordinate work with customers and contractors.
• Assemble GSD equipment for Mitsubishi projects including Sequencing, Techniques and Quality Control functions for installation.
• Inventory and organization of storage, moving unpacking and staging of equipment.
• Prepare documentation and reports on field incidents, daily site status, testing, customer problems, maintenance and all site visits. Store and maintain all reports in company software.
• Perform surveying and field checks of equipment, site dimensions and tolerances of OEM and non-OEM equipment.
• Communicate directly with customers about problems and issues with supplied equipment. Report problems and issues with supplied equipment to GSD management.
• Conduct customer and contractor training for installation, operation, and maintenance of Mitsubishi generation equipment.
• Communicate findings to and collaborate with MEPPI Project, Engineering and Sales departments to identify and resolve equipment problems.
• Prepare and execute test procedures and plans.
• Further the goals and positive, professional image of the Generation Systems Division by professionally representing the Company at customer locations and through interaction with other MEPPI Departments and vendors.
• Know MEPPI's Quality, Safety and Environmental Policies. Be able to fully discuss the importance of these policies and how they impact work.

QUALIFICATIONS