What are the responsibilities and job description for the Training Coordinator position at Mitsubishi Electric US, Inc.?
Mitsubishi Electric Trane HVAC US is looking for a Training Coordinator in Suwanee, GA.
The Technical Training Coordinator provides clerical support to the Training Department and is responsible for processing invoices for departmental expenses. The position requires a high level of customer service to support our internal and external customers with training registrations. The individual will support the Training Administration Supervisor with administrative duties.
The essential functions of the position include, but are not limited to the following:
Customer Service:
- Answer incoming calls and emails related to training services in a reliable and timely manner
- Provide customers with detailed curriculum information and assist them in selecting and scheduling appropriate training services
Scheduling:
- Organize food and beverage requirement for Service trainings held at the Atlanta Training Center
- Maintain training materials inventory at the Atlanta Training Center
- Classroom set up for service training classes at the Atlanta Training Center
- Distribute training materials for service training classes.
LMS Administration:
- Administer all aspects of the Learning Management System (LMS) including the following
- Setup: Curriculum, Documentation, Exam, and Survey Setup
- Class setup and scheduling
- Student administration
- Manage user setup and permissions
- Customer technical support for LMS
Department Administration:
- Schedule and coordinate departmental events
- Manage schedule for training rooms at the Atlanta Training Center
- Manage purchase orders and invoices.
- Pay departmental invoices
- Manage vendor contracts and third party documentation
- Reconcile training fees received in SAP
- Performs other tasks and projects as requested.
Education/Experience/Training:
- 2 years of working in a professional work environment.
- Upbeat pleasant personality; good sense of humor; professional attitude.
- Demonstrate excellent written and oral communication skills.
- Skilled in developing collaborative internal and external relationships, both as an individual and team member.
- Excellent attention to detail and outstanding follow through on details.
- Demonstrate strong knowledge of MS Office (Excel, Word, PowerPoint, Outlook).
- Strong sense of discretion and professionalism
- Self-motivated, works quickly and efficiently on multiple tasks
ABOUT MITSUBISHI ELECTRIC TRANE HVAC US
Formed in 2018, Mitsubishi Electric Trane HVAC US (METUS) is a leading provider of ductless and VRF systems in the United States and Latin America. A 50 percent 50 percent joint venture between Ingersoll Rand plc and Mitsubishi Electric US, Inc., the company provides innovative products, systems and solutions capable of cooling and heating any application from a home to a large commercial building.
METUS is a leading marketer of Zoned Comfort Solutions® and Variable Refrigerant Flow (VRF) air-conditioning and heating technology. Systems sold by the joint venture include a wide variety of technologically advanced products designed to deliver superior efficiency, comfort and control.
The family of brands supported by METUS includes: Mitsubishi Electric Cooling & Heating, Trane® / Mitsubishi Electric and American Standard® Heating & Air Conditioning / Mitsubishi Electric. More information is available at www.metahvac.com .
We offer an excellent compensation and benefits package including 401(K).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
We are an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity, gender expression, domestic partnership, physical disability, mental disability, medical condition, genetic characteristic or information, military or veteran status or other legally protected status (except when one of these criteria is a legally permissible bona fide occupational qualification).
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the Company, or (c) consistent with the Companys legal duty to furnish information.
Click here to view the EEO is The Law Poster and the supplement .
Applicants with a disability who need assistance with the application process may contact Human Resources by email at employment@meus.mea.com or by calling 714.229.3813.
