What are the responsibilities and job description for the Field Service Technician I position at Mitsubishi Electric?
POSITION SUMMARY
Perform maintenance and service support activities of single and three-phase uninterruptible power supplies and peripherals to internal and external customers. Perform battery installations and routine testing.
ESSENTIAL FUNCTIONS
Perform on-site customer service of power quality products to include preventative and remedial maintenance, field modification, and testing.
Provide customer contact for scheduling routine service and Preventative Maintenance work.
Perform routine troubleshooting and repair work on power quality products.
Perform battery installations and testing.
Perform maintenance procedure on periodical flow.
Maintain service records and documentation of services provided.
Inspect and test returned products and components and systems to determine defects and/or operational status.
Submit accurate expense reports into the Company for reimbursement on a timely manner in accordance with Company policies
Work with other MEPPI departments including Engineering to determine product solutions for improved performance and protection.
Further the goals and a positive image of the Division by conducting business with other MEPPI departments, customers, and suppliers in a timely and cooperative manner.
QUALIFICATIONS
Associates in Electrical Electronics or related technical field plus 0-1 years’ experience in troubleshooting and repair of a technical, electrical and/or electronic product or equivalent education and experience.
Developed knowledge and proficiency of mechanical and electronic test equipment.
Developed verbal and interpersonal skills to communicate with others, including customers, in a professional manner.
Developed computer skills with emphasis on MS Office products and MRP/ERP business systems.
