Operator Assist Program Manager

Description

About Us:

Mitsubishi Logisnext Americas Inc. has helped customers Move The World Forward for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.

About the role:

Lead the charge in shaping the future of operated assisted technologies, driving innovative solutions that truly make a difference. As Program Manager, you'll transform market insights into impactful strategies, delivering cutting-edge products that both redefines and enhances the customer experience.     

What you will do:

• Serve as the subject matter expert for the product category, aligning vision, strategy, and tactics with market performance and outcomes while motivating and coordinating internal teams to deliver projects on strategy and on time.
• Manage the end-to-end lifecycle of Assisted System products, aligning program objectives with performance metrics and customer needs while ensuring revenue targets are met.
• Collaborate with stakeholders to develop, launch and optimize products and services through the successful implementation of go-to-market strategies that meet customer expectations and drive positive outcomes.
• Establish relationships with dealers and third-party suppliers to support program success.
• Develop, measure, and communicate key performance indicators that provide clear insights into project milestones and outcomes, while identifying areas for improvement to ensure ongoing success.
• Proactively identify barriers to success, implement counter measures, uncover and solve the root cause of any problems encountered.
• Analyze, understand and draw insights from operator assisted technologies for forklifts, including comparisons with competitive offerings, capabilities, and pricing, to support informed program planning and ensure alignment with market needs.

When & Where:

• Hybrid work schedule (3 days per week in office, 2 days remote).
• 10-40% travel requirement within the U.S. and some international travel.
• Primarily works in an office environment with some time spent in manufacturing plant and customer/dealer sites.

Qualifications

What you need to have:

• Bachelor’s Degree
• 5-8 years of program or product management experience in a technology company focused on collision avoidance applications.
• Strong technical aptitude with the ability to translate complex technologies into clear, compelling sales messages.  
• Highly detailed with exceptional project management skills.
• Demonstrated success working cross-functionally to achieve goals.
• Excellent problem-solving, strategic thinking, and financial management abilities.
• Outstanding communication and collaboration skills.
• Ability to work in a fast-paced and evolving environment.

What would be nice to have:

• Forklift OEM or automotive experience in operator-assisted technologies

What we offer:

• Medical, dental, and vision benefits
• Paid Vacation, Sick Time, and Paid Holidays
• Profit Sharing Opportunities
• Flexible Spending and HSA Accounts
• 401k with automatic company contribution and company match
• Short-term and long-term disability insurance
• Life, Dependent Life, and AD&D Insurance
• Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)
• Employee Assistance Program
• Employee Discounts
• On-site fitness center (Houston)
• On-the-job training and development

The pay for this position ranges from $115,000 to $150,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.

To be considered for this role, all applicants must submit a full and complete application through our careers page.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Equal Opportunity Employer/Veterans/Disabled

Agency Disclaimer:

Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.

Salary : $115,000 - $150,000