Demo

Vendor Relationship Manager, Preferred Partner Programs

Mitsubishi Logisnext Americas Inc
Grand Rapids, MI Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 6/4/2025

About Us:

Mitsubishi Logisnext Americas Inc. has helped customers Move The World Forward for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.

About the role:

The Vendor Relationship Manager for Preferred Partner Programs works closely with the Manager of Preferred Partner Programs to strategize, design, establish, and maintain strong supplier sales programs that interact directly with our Sales and Dealer Teams. This requires coordination and communication with all facets along these unique supply chains, as well as the ability to monitor and hold suppliers accountable to KPI goals. In addition, the ability to troubleshoot issues and inefficiencies with suppliers and our sales team while being the key point of contact for both suppliers and sales on this program. This position will have direct responsibility for the success of the programs assigned to it.

What you will do:

Supplier Management

  • Measuring and communicating key performance expectations to the vendors
  • Facilitate corrective actions and containment plans to address vendor performance issues
  • Maintain and promote professional and productive relationships with vendors

Support Sales Teams (MLA & Supplier)

  • Point of contact for MLA sales on program or supplier related inquiries and requests
  • Resource to sales team coordinate with vendors
  • Disseminate vendor and/or program information to support the sales team

Communication

  • Build and maintain positive, productive relationships between Logisnext and suppliers.
  • Actively participate in internal meetings and communications related to Suppliers and overall Supply Chain health

Resource for Internal Users

  • Point of contact for internal MLA functional departments for program and vendor related inquiries
  • Resource to coordinate between vendor and MLA departments to resolve vendor and/or dealer issues

Where:

Hybrid position based at MLA Grand Rapids

What you need to have:

  • Position requires a professional manner along with strong verbal and written communication skills
  • Strong time management skills and the ability to handle multiple priorities
  • Ability to work across functional departments and suppliers, fostering a teamwork environment and demonstrated leadership abilities
  • Attention to detail and the ability to handle difficult situations with internal and external stakeholders
  • Ability to proactively troubleshoot potential issues and work with a sense of urgency
  • Must be able to work independently while following through on assignments
  • Must be able to adapt to changing business needs and conditions
  • Must be able create and analyze basic vendor and sales reports

What would be nice to have:

  • Bachelors Degree in Business preferred (Supply Chain Management a plus)
  • 2-7 years experience in Supplier Management, Program Management or Aftermarket Sales
  • Demonstrate basic knowledge in area's such as supply chain, vendor relations, & customer service
  • Microsoft Office including Teams, Word, Excel, Outlook - SQL a plus

What we offer:

  • Medical, dental, and vision benefits
  • Paid Vacation, Sick Time, and Paid Holidays
  • Profit Sharing Opportunities
  • Flexible Spending and HSA Accounts
  • 401k with automatic company contribution and company match
  • Short-term and long-term disability insurance
  • Life, Dependent Life, and AD&D Insurance
  • Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)
  • Employee Assistance Program
  • Employee Discounts
  • On-the-job training and development

The salary for this position ranges from $60,500 to $75,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.

To be considered for this role, all applicants must submit a full and complete application through our careers page.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Equal Opportunity Employer/Veterans/Disabled

Agency Disclaimer:

Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the companys discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.

Salary : $60,500 - $75,000

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