Quality Trainer - Aurora, IL

Position Summary

Responsible for designing and delivering comprehensive training programs for employees, focusing on the company’s Quality Manual and Quality Procedures.  Demonstrate a strong understanding of quality management systems and the ability to create learning content.  Regularly lead training sessions with the ability to encourage and motivate employees to adhere to high-quality standards of work.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Essential Job Responsibilities

1.       Design and facilitate training sessions based on the company’s Quality Manual and Quality Procedures. Ensure content is relevant, accessible, and impactful for employees at all levels.

2.       Effectively convey complex quality concepts to employees, ensuring understanding, compliance, and application. Ensure individuals understand all Quality guidelines and can successfully demonstrate them.

3.       Develop and maintain high-quality training materials such as presentations, manuals, workbooks, and online modules, ensuring they align with industry best practices and the company’s quality standards.

4.       Evaluate the success of training programs through feedback, assessments, and performance metrics. Adjust training techniques and materials as needed to improve learning outcomes and adherence to quality standards.

5.       Foster a culture of continuous improvement by staying updated on industry trends, quality management system changes, and training innovations. Propose new methods to enhance the quality of training programs.

6.       Assist in ensuring the company meets internal and external quality standards and regulatory requirements. Help prepare employees for audits by educating them on quality procedures and quality documentation.

7.       Work with employees to encourage change and effectively provide change management techniques as needed if resistant to change is identified.  Utilize conflict management techniques to ensure training engagement is successful and in accordance with company standards.

8.       Partner with management and other departments to identify specific training needs and align quality training initiatives with overall company goals.

9.       Assist the Quality Manager with maintaining ISO/IEC 17025 accreditation.

10.   Collaborate with the education department to arrange training sessions for customers on ISO 17025 requirements.

11.   Provide ongoing education and training to support departments with quality-related questions and concerns.

Competencies:

1.       Communication, Oral and Written

2.       Problem Solving

3.       Innovative

4.       Job Knowledge

Why choose Mitutoyo?
Mitutoyo America Corporation is a leader in the field of precision measuring tools and instruments. We serve an important role in providing state-of-the-art measurement products to manufacturing companies throughout North America. We are the only full-line provider of Metrology solutions in North America that can satisfy every measurement challenge faced by our customers. Our benefits include:

• Competitive Salary package - $65K - $70K annually
• Minimum 17 days PTO plus at least 10 paid holidays per year
• Shut down period at the end of the year
• Medical, Dental, Vision & Life Insurance
• STD, LTD, Employee Assistance Program
• 401(k) Plan plus company match
• Tuition Reimbursement
• Service Recognition
• Company Vacation House in Florida

Supervisory Responsibilities: This position has no supervisory responsibilities.

Work Environment: Office Environment.

Physical Demands: The person in this position needs occasionally to move about inside the office to access file cabinets, office machinery, etc.

Position Type and Expected Hours of Work: This is a full-time position. 

Monday – Friday 8:30AM-5:00PM

Travel: 25% travel to the company locations.

Required Education and Experience: Bachelor’s degree preferred; additional specialized training on ISO 17025-2017 is a plus. Knowledge of Gage R&R and quality tools are preferred but not required.  At least 3-5 years of experience in quality training.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Reports to: Corporate Quality Manager

Equal Opportunity Employer

Mitutoyo America Corporation is an Equal Opportunity Employer.  It is our policy to judge employees on their individual merits, skills, abilities, performance, etc.  The Company offers equal opportunities to all qualified applicants and employees without regard to race, religion, color, age, sex, national origin, veteran status, marital status, sexual orientation or disability in accordance with applicable federal and state laws.  This policy applies to all areas of our employment relationship.

Salary : $65,000 - $70,000