What are the responsibilities and job description for the Field Technician Trainee position at Miura America Co., Ltd.?
Job Description
Job Description
Title : Field Technician (Field Technician Trainee during Probational Period)
Reports to : Regional Maintenance Supervisor
Status : Full-time
Working Hours : Varies, based upon customer needs
Purpose of position :
Act as customer service technician for Miura representatives and customers for the Maintenance Department. Service, inspect and repair all boilers. Schedule all boiler start-ups and inspections. Maintain and manage parts inventory in stock room or service vans. Provide excellent customer service and build customer trust.
Essential Duties and Responsibilities :
Perform regular maintenance on boiler room equipment.
Perform and report the results of water analysis at customer's site.
Troubleshoot and repair boiler room equipment.
Utilize water management, maintenance, and inspection reports.
Create proposals for customer site improvements.
Manage installation projects of boiler and water treatment equipment.
Adhere to and support all of the company's Safety Health and Environmental program.
Maintain parts and tool inventory on service vehicle.
Perform other tasks as required.
Position Requirements (knowledge, skills and abilities required to perform satisfactorily in the position) :
High school diploma / GED
Technical background with mechanical and electrical experience.
Mechanical and electrical experience. Engineering degree preferred.
Strong computer skills : proficiency at creating reports using Microsoft Office or equivalent is a must.
Strong communication skills; able to lead presentations and meetings by explaining key concepts concisely. Able to build and maintain customer trust.
Business oriented mindset and professional attitude.
Excellent work ethic is essential.
Ability to work well with clients and co-workers.
Ability to work both individually and as a team.
Hands-on work oriented.
Experience with hand tools.
Available in flexible hours.
Possession of a valid automobile-driving license.
Physical Demands :
Position requires standing and walking over 2 / 3 of time.
Position requires sitting under 1 / 3 of time.
Position requires reaching, climbing and balancing 1 / 3 to 2 / 3 of time.
Position requires stooping / kneeling / crouching / crawling 1 / 3 to 2 / 3 of time.
Position requires talking 1 / 3 to 2 / 3 of time.
Position requires hearing over 2 / 3 of time.
Position requires tasting / smelling under 1 / 3 of time.
Position requires lifting up to 50 lbs. 1 / 3 to 2 / 3 of time.
Position requires pulling and pushing under 1 / 3 of time.
Position requires driving 1 / 3 to 2 / 3 of time.
Position requires keyboarding 1 / 3 to 2 / 3 of time.
Position requires close, distance and color vision 1 / 3 to 2 / 3 of time.
Position requires climbing stairs under 1 / 3 of time.
Position requires travel within 1 hour of main office over 1 / 3 to 2 / 3 of time
Position requires travel more than 1 hour outside of main office under 1 / 3 of time.
Position requires working outdoors under 1 / 3 of time.
Position requires regular and reliable attendance.
Position requires English and Grammar usage skills.
Position requires reading and interpreting instructions over 2 / 3 of time.
Position requires repetitive motion under 1 / 3 of time.
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