Demo

Resident Service Coordinator

MJ HOUSING AND SERVICES
Nashville, TN Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 4/18/2025

Job Title: Resident Service Coordinator at MJ Housing & Services

Apply now to join a nationally recognized and reputable organization with a rich history and a commitment to transforming affordable housing communities, offering a supportive work culture and growth opportunities.

About Us: MJ Housing & Services is a national organization with 80 affordable housing communities spread coast to coast servicing 10,000 residents and growing. Our mission is to empower seniors, disabled residents, and families to live their best lives and prosper. We specialize in providing comprehensive supportive services, including aging services, service coordination, supportive services, and educational programming. We are committed to creating a welcoming and supportive environment that fosters independence and economic self-sufficiency. Our organization is guided by a deep commitment to innovation, compassion, and social equity.

Position Overview:

- Title: Resident Service Coordinator

- Location: Nashville, TN 37217

- Property Information: 1 affordable rental housing community for seniors, families, and individuals who have experienced homelessness

- Compensation: $27-$28 per hour (DOE)

- Schedule: Full Time (40 hrs./wk.)

- Work Location: Onsite (Not Remote)

- Languages Preferred: Spanish Bilingual

Benefits

- Enjoy 100% employer-paid medical, dental, vision premiums up to $650 per month.

- Free $50,000 life insurance plan.

- 401(k) retirement plan.

- PTO, paid sick leave, and more.

- Celebrate 12 paid federal holidays and one personal day for your birthday or a float holiday.

Position Goals and Objectives: As a Resident Service Coordinator at MJ Housing & Services, you will play a pivotal role in helping residents stay in safe and affordable housing for as long as possible. Your primary responsibilities include:

- Creating intakes, assessment, and referral services for seniors and adults with disabilities.

- Offering ongoing case management to individuals in need of support to connect with and utilize existing community resources.

- Developing and implementing individual service plans for residents requiring ongoing case management.

- Establish and maintain community partners.

- Organize a minimum of 1 education and 2 social events monthly.

- Maintaining accurate, timely, and confidential documentation on all clients served.

- Serving as an advocate for residents to ensure they receive all eligible services.

- Collaborating with the quality assurance staff to meet program outcome measures.

- Providing monthly input for written reports and attending quality assurance team meetings.

Team and Collaborative Dynamics:

- Report to the Quality Assurance Supervisor and Lead Service Coordinator.

- Work collaboratively with onsite Property Management, regional team members, and community partners to assist residents with move-in requirements.

- Opportunities for in-person collaboration, including annual in-person MJ Retreat.

- Possibility to become a mentor after 6 months of employment.

Qualifications/Experience:

- Bachelor's degree in Social Work or related field. Equivalent social service experience may be considered in lieu of degree.

- Minimum of three to five years of experience in social service delivery or case management

- Bilingual Spanish preferred

- Working knowledge of Federal, State, and local laws related to elderly and disabled programs

- Working knowledge of veteran services, homelessness programs, and housing stability resources, including assistance programs, case management, and supportive housing options.

- Understanding of the physical, mental, and social changes associated with disabled populations, veterans, and/or previously unhoused.

- Demonstrated working knowledge of supportive services available in the local community

- Computer literacy in Microsoft Office required

- HMIS or similar case-management software experience preferred

Application Process:

- To apply, click the "Apply" button on really. A cover letter is optional but recommended.

- The hiring process includes a background check, and references may be contacted.

COVID-19 Precautions:

- MJ provides cleaning products and PPE, including masks and gloves upon request.

- Clear desk partitions are available.

- Onsite policies regarding PPE must be followed.

- This is an onsite position; remote work is not currently available, but job responsibilities remain the same if remote work is implemented in the future.

Join the MJ Housing & Services team and help make a lasting difference in the lives of our residents. Together, we're transforming communities into vibrant, supportive environments.

Apply today to be a part of our mission!

Job Type: Full-time

Pay: $27.00 - $28.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Ability to Relocate:

  • Nashville, TN 37217: Relocate before starting work (Required)

Work Location: In person

Salary : $27 - $28

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