What are the responsibilities and job description for the Administrative Assistants & Case Managers position at MJ Morgan Group?
Job Description
Job Description
Job Title : Administrative Assistants & Case Managers (Healthcare)
Location : Cleveland, OH
Job Type : Full-Time
Job Summary :
We are seeking detail-oriented and compassionate Administrative Assistants and Case Managers to support healthcare operations. These roles ensure efficient administrative functions and provide case management services to coordinate patient care. The ideal candidates will have excellent organizational skills, the ability to multitask, and a commitment to improving patient outcomes.
Responsibilities :
Administrative Assistant
Perform general office duties, including answering phones, scheduling appointments, and managing correspondence.
Maintain accurate patient records and ensure proper documentation compliance.
Process billing, insurance claims, and payments.
Assist healthcare staff with administrative tasks to enhance workflow efficiency.
Manage inventory and order office supplies as needed.
Ensure confidentiality of sensitive patient information in compliance with HIPAA regulations.
Case Manager (Healthcare)
Assess patient needs and develop personalized care plans.
Coordinate and facilitate medical services, including referrals and follow-ups.
Collaborate with healthcare providers, insurance companies, and social services to ensure comprehensive patient care.
Maintain detailed case records, documenting patient progress and treatment plans.
Educate patients and families about healthcare options and resources.
Advocate for patient well-being by identifying barriers to care and providing necessary support.
Qualifications :
High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
Previous experience in healthcare administration, case management, or a related field.
Strong understanding of medical terminology, healthcare regulations, and insurance processes.
Proficiency in Microsoft Office and electronic health records (EHR) systems.
Excellent communication, problem-solving, and interpersonal skills.
Ability to handle sensitive information with professionalism and discretion.
Bilingual skills (preferred but not required).
Benefits :
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off and holiday pay.
Professional development and training opportunities.
Supportive work environment with opportunities for growth.
If you are passionate about healthcare and have the skills to excel in an administrative or case management role, we encourage you to apply today!
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