What are the responsibilities and job description for the Customer Service Representative position at MJH Life Sciences®?
At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it!
Mesmerize, the leader in out of home advertising, is seeking a focused, structured, and motivated Customer Service Representative to communicate and gain approval to post educational materials at various location types. The ideal candidate will thrive in a fast-paced, concurrent deadline environment.
For twenty years, Mesmerize has maintained an entrepreneurial spirit and is in a rapid growth mode in the out of home and point of care vertical. We seek a true team player that has the fire and desire to help us grow, and grow their own skills in a fast paced, fun environment. Mesmerize team members are passionate, focused and dedicated to the markets and customers that we serve, and we expect new team members to contribute and share their knowledge and skills at 100%. If this role excites you, we encourage you to apply for this unique position.
Duties and Responsibilities
Mesmerize, the leader in out of home advertising, is seeking a focused, structured, and motivated Customer Service Representative to communicate and gain approval to post educational materials at various location types. The ideal candidate will thrive in a fast-paced, concurrent deadline environment.
For twenty years, Mesmerize has maintained an entrepreneurial spirit and is in a rapid growth mode in the out of home and point of care vertical. We seek a true team player that has the fire and desire to help us grow, and grow their own skills in a fast paced, fun environment. Mesmerize team members are passionate, focused and dedicated to the markets and customers that we serve, and we expect new team members to contribute and share their knowledge and skills at 100%. If this role excites you, we encourage you to apply for this unique position.
Duties and Responsibilities
- Consistently exceed calling KPIs
- Able to prioritize tasks independently
- Ensure follow-up calls are made at time set
- Deliver prepared call scripts to persuade partners to accept initiative
- Identify and overcome objections
- Communicate all campaign details to our partners
- Update customer information on our CRM
- Research location information using available resources
- Identify and escalate issues
- Min. 4-6 years experience in a call center or customer service environment
- Reliable internet at home
- Computer efficiency with Microsoft Office (emphasis on expert level Excel skills), Sales Force experience preferred
- Good team player with desire to work collaboratively with operations and management
- Self-motivated, energetic and creative
- Strong communication skills; both verbally and in writing
- Positive adaption to changes
- Excellent attention to detail
