What are the responsibilities and job description for the Team Assistant position at MJHS?
MJHS is a large not-for-profit health system in the Greater New York area. Our range of health services include home care, hospice and palliative care for adults and children, rehabilitation and nursing care at Menorah and Isabella Centers, and the research based MJHS Institute for Innovation and Palliative Care. We also offer Elderplan/HomeFirst: health plans for Medicare and dual-eligible individuals. As a not-for-profit organization, many of our programs and services are made possible through the generosity of grateful families, corporate donors and grants, as well as our own employees.
At MJHS, quality care is our mission. We are committed to creating a workforce as diverse as our community. We have a great culture; we offer great benefits that include a work/life balance and competitive rates.
MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have stated that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible.
MJHS Home Care provides advanced clinical services and emotional support to patients recovering from illness, injury or surgery. With a comprehensive range of services supported by an integrated health system, patients can recover in the familiar surroundings of their home.
- The Team Assistant is responsible for scheduling appointments for our nurses, managing and monitoring incoming referrals and ensuring that all new cases are scheduled as appropriate
- This individual will coordinate with the Control Desk and maintain document control
- Responsibilities will also include, but will not be limited to, maintaining records, accurately entering data, and assisting the Business Support Supervisors and Patient Support Managers by working on reports
- The Team Assistant will be expected to cooperate with the entire team in order to be successful in processing work, ensuring that patients are seen, and creating satisfied customers
- High School Diploma, required; College Degree, highly preferred
- 1-3 years of clerical/office experience, preferred
- Candidate must have strong computer skills, including MS Word, Excel, and data entry
- Candidate must have strong customer service and communication skills
- Candidate must have the ability to multi-task and work well as part of a team - including supporting other team members
