Integrated Service Coordinator

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Integrated Service Coordinator

Behavioral Health Services

Salary Pay Range: $54,579.20 - $82,368

Closing Date: 2/21/2025 or upon receipt of the first 50 applications

Job Summary: The Integrated Service Coordinator provides oversight of contracted care coordination agencies to ensure quality service provision for youth and families served in Coordinated Opportunity for Recover and Empowerment (CORE) and Comprehensive Community Services/Children’s Long-Term Support (CCS/CLTS) programs. This role also assesses, approves, monitors, and manages CORE program and CCS/CLTS dually enrolled youth. This includes supervision of the programs, care coordination, training, and ensuring that appropriate quality of care and racial equity are practiced.

Job Duties

• Serve as the primary point of contact for day-to-day support to contracted agency providers serving youth in CORE and CCS/CLTS programs. Facilitate operations meetings, promote self-care and racial equity in the workforce and engagement with contracted provider agencies.
• Develop, coordinate, and participate in measures to monitor quality of services provided by CORE and CCS/CLTS programs. Provide consultations, trainings, and tools to contracted agencies. Conduct audits of contracted agencies to measure the quality of care being provided.
• Manage assessments, access, referrals, and enrollments into the program. Collect enrollment data and grant reporting information. Attend any statewide meetings to stay up to date on requirements of the CCS and CLTS program and share them with Milwaukee County.
• Act as liaison between Children and Adults service branches of Behavioral Health Services (BHS) as well as between Children’s BHS Department and Children’s Disabilities Services Department to promote and assure seamless care for enrollees. Develop and maintain strong working relationships with all other system partners.
• Participate in workgroups to enhance the overall quality of policy updates, training initiatives, and promotion of self-care. Incorporate the "no wrong door" initiative and promote racial equity in Milwaukee County. Assist in coordinating focus groups, appreciation events, and community events.
• Perform all other duties as assigned.
  
  

Minimum Qualifications

• Current Resident of the State of Wisconsin.
• Must possess a valid Wisconsin driver license; able to maintain throughout employment.
• Basic knowledge of all related computer and software applications, such as word processing and spreadsheets.
• Knowledge of federal, state, and county regulations in relation to the provision of mental health services.

• Bachelor’s degree or higher from an accredited college or university.
• At least three (3) years of experience in mental Health and/or substance use disorders.
• Meet at least one of the qualifications under DHS 36.10 (2) (g) 1. to 8.
• https://docs.legis.wisconsin.gov/code/admin_code/dhs/030/36/iv/10/2/g/1
  

Preferred Experience

• Master’s degree from an accredited college or university.
• At least three (3) years of experience in mental health and/or substance use disorders with youth.
• Knowledge of DHS 36.
  
  

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.