Full Chain Quality Manager, Modernization

Founded in 1910is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as anleader with repeatedrecognitions byCorporate Knights for clean capitalism and others.

OVERVIEW :

Responsible for managing and continuously enhancing the quality performance of modernization solutions, platforms, and products throughout their entire lifecycle. Ensures all operations meet customer expectations by addressing challenges, identifying root causes, and fostering teamwork with multiple stakeholders.

Are you ready to make your next career move to join our team as our Full Chain Quality Manager– Modernization for KONE Americas in KONE Lisle, IL or Allen, TX?

Do you enjoy creating, driving, and maintaining full chain product quality road map?

Doescommunicating the improvement statuses with frontlines regularly motivate you?

Do you thrive while working with functional / operational leaders and teams to develop and execute Continual Improvement actions & projects

Are you skillful with through application of Six Sigma, Lean Manufacturing, and / or other proven quality tools and methodologies?

Do you demonstrate a passion for quality and results?

Are you committed to promoting a safety culture in your team?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location of position :

JOB DUTIES

As our  Full Chain Quality Manager – Modernization, you will successfully analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with your customers and colleagues. Your mission is to promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

You will bring 3 years in supply chain quality / continuous improvement, 5 years in project management to KONE. You will use the knowledge gained through your bachelor’s degree (engineering or similar) or 8 years experience within quality or continuous improvement / relevant fields.

Additional Responsibilities :

Ensure that Full Chain (FT) Continual Improvement Teams (CIT) are operating effectively on local and on area level. Direct connection with all key FC stakeholders

Facilitates and contributes to the development of Full Chain Quality in collaboration with Areas, Front Lines and key stakeholders such as tribes

Conduct on-site analysis to ensure compliance with system and procedures including : 5S audits, critical site follow up (FYCOR, FBR, COR), pilot validation, and problem solving.

Monitor the progress and effectiveness of corrective and preventive actions that are being logged within the organization and provide direction and support where needed

Promotes and develops proactive Quality culture, actively communicates the importance of Quality and engage the organization

Working in alignment with FC stakeholders to coordinate batch & retrofit issues root cause analysis, solution providing and tracking of improvement actions effectiveness (i.e. Containment Actions)

Early engage in selected high-profile delivery projects, facilitate that proactive quality actions are planned and completed. For the Supply Chain related actions these are to be part of the Supply Quality Plan, while for Front Line related actions these are to be agreed with the Project Manager.

Hiring requirements

Quality management system and tools and certifications knowledge.

Ability to understand complex, multi-variable technical concepts and simplify / translate into language suitable for all levels and members of the organization.

Ability to work in a cross functional / matrix teams

Good presentation, communication and collaboration skills.

Problem solving and Root Cause analyzing skills.

Deeper knowledge about KONE solutions, KONE Way processes & Policies, and service activities in general

Customer Process & Customer feedback handling (CLS, CTS, NPI, Customer Complaints)

Environmental and quality policies and local, regional and global rules.

Quality system and Feedback system.

Measurement systems, KONE KPIs (EFR, FYCOR, COR, et al).

Working knowledge on elevator / escalator and related component technology.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire diverse individuals because

We value your authentic self.

Diversity, equity and inclusion is embedded in our strategy and values.

Collaborative, creative, and supportive work environment.

Passionate about safety, quality, and innovation

We care about the communities where we live and work.

Just some of our many benefits include :

Competitive salary

Flexible work schedule

Opportunities to learn and grow

401K Employer Match

401k Employer Non-elective Contribution

Well-being Program

Medical, Prescription, Dental and Vision Insurance

Digital Health Solutions & Telehealth

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Employee Family Assistance Program (EFAP)

Family & Medical Leave

Parental Leave

Leave to Care for a Domestic Partner

Paid Time Off & Holidays

Company Paid Life and AD&D Insurance

Supplemental Life and AD&D Insurance

CompanyPaidShort-term and Long-term Disability

Buy-Up Long-term Disability

Critical Illness Insurance

Hospital Indemnity & Accident Insurance

Identity Theft Protection

Legal Insurance

KONE Credit Union

Tuition Reimbursement

Commuter Benefits

Annual Base Pay Range :

Multiple potential locations :

The hiring range for this role in Lisle, IL location is $156,600 – $176,220. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

We will also consider candidates in the following areas. Below are the different ranges applicable to those locations :

Allen, TX area hiring range : $146,300 – $164,610

Variable Compensation

KONE Annual Bonus plan(60 / 40) based on achievement of company goals and individual goals

Come share your passion and energy to make a positive impact at KONE for our customers and your!

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Salary : $146,300 - $164,610