What are the responsibilities and job description for the Front Desk Receptionist for a Medical Office position at MLBG?
Marsh Landing Behavioral Group is seeking to hire a full-time Front Office Receptionist to join our team. Hours of work are from Mon-Thurs 8:00 am to 5:00 p.m. (no nights or weekends) in a premier, well-established and thriving office in the Jacksonville Beach area.
We are an office of Psychiatrists, Psychologists, and Therapists (outpatient mental health) and we believe in serving others with friendly, personalized, professional and compassionate care. We are located at Jacksonville Beach near A1A and JTB.
Our Front Desk Receptionist is the first one to meet and greet our patients, and we are looking for an outgoing person who is delightful and can positively engage our patients.
Requirements:
* High school diploma or general education degree (GED).
* Quick learner.
* Excellent at multitasking, including phone, computer, and face-to-face interactions with patients.
* Communicate calmly and effectively.
* Ability to be a self-starter.
* Positive, energetic, organized, reliable, timely, and professional.
EMR (Electronic Medical Records) experience a plus
Responsibilities
- Greet and assist patients as they arrive at the medical office, ensuring a welcoming environment.
- Manage multi-line phone systems to schedule appointments and answer inquiries.
- Maintain accurate medical records and ensure compliance with HIPAA regulations.
- Perform clerical tasks, including filing and data entry, to support office operations.
- Collaborate with medical staff to facilitate efficient patient flow and service delivery.
- Handle medical and patient collections and process insurance claims as needed.
Please submit resume and references through the job posting site and not in person or via telephone.
Job Type: Full-time
Medical Specialty:
- Psychiatry
Schedule:
- No nights
- No weekends
Work Location: In person