What are the responsibilities and job description for the Inside Sales and Customer Support position at MLS Technologies Inc.?
Job Description Job ID# :
1127
Job Category : Industrial Sales
Duration : 12 months
Shift : About the Company
North Carolina into a multifaceted entity, encompassing manufacturing, distribution, and contracting operations, with a global reach spanning over thirty countries.
Chemical Research, Development and Application - used in Construction and Industrial businesses.
Our journey has been characterized by a commitment to research, innovation, and the unwavering determination to effect positive change. This dedication has resulted in advancements such as enhancing air travel safety, safeguarding workers from life-threatening diseases, discovering new applications for natural resources, and securing patents for cutting-edge technologies that contribute to making the world a better and safer place.
Position Overview :
We are looking for a highly motivated Inside Sales Representative to manage and grow sales opportunities through relationship-building and technical expertise. The ideal candidate will have a passion for closing business and follow up / follow through, be able to effectively communicate technical information, and have strong personal skills. The role requires proficiency with standard business software and the ability to engage with clients through various sales channels.
Key Responsibilities :
- Our Leads just come in! Our product is in very high demand and almost sells itself. This is not a market analysis role. This job is turning hot leads into sales. If you like closing deals with live customers in a fast-paced environment, then this is the right job for you.
- Lead Engagement and Outreach : Quick to follow up on leads and reach out to potential clients.
- Customer Success Management : Ensure the success of clients by providing guidance on product selection and offering consistent follow-up support regarding product usage and application.
- Build Relationships : Establish and maintain strong relationships with potential and existing customers. Show genuine interest in the needs and challenges of clients, ensuring they feel valued and understood.
- CRM Data Management : Log sales activities, future tasks, and customer insights in Salesforce. Use Salesforce to manage your activities and plan your day.
- Consultative Selling : Establish one-on-one relationships with customers, positioning oneself as a trusted advisor and providing personalized recommendations for cross-selling and upselling new products.
- Order Closing : Effectively close orders generated from inbound leads through direct sales efforts, maximizing conversion rates and revenue.
- Customer First Attitude : Deliver fast and responsive customer support.
- Market and Product Expertise : Get to know the market and our customers" needs thoroughly.
- Build Recurring Revenue : Strategically build and nurture a book of business.
Job Requirements Minimum Security Clearance :
Bondable
