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QA Supervisor

MM Packaging US Inc.
Clayton, NC Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 6/25/2025
Job Title: Quality Assurance Supervisor
MM is a global leader in consumer packaging. The Group provides packaging solutions for carton board and folding cartons with an attractive offer in kraft papers, uncoated fine papers, leaflets and labels. MM promotes sustainable development through innovative, recyclable packaging and paper products.
Our heart beats for talents - be one of them!
We are a dynamic and innovative organization that is dedicated to providing exceptional products/services to our customers. We strive to create a positive impact in our industry by continuously improving our processes.
We are looking for talented individuals who are passionate about their work and are committed to achieving their goals. If you are looking for a challenging and rewarding career, we encourage you to apply for our open positions and become a part of our team.
This is a Full-Time position for QA Supervisor at our facility in Clayton, NC
The Quality Assurance Supervisor is responsible for overseeing all aspects of the auditing process, documentation, and finished samples to ensure the production of high-quality packaging materials that meet customer specifications. In the absence of a Quality Auditor, the QA Supervisor will perform all necessary duties. This role involves monitoring the production floor for quality issues, promptly addressing them by identifying and implementing solutions, such as dispositioning nonconforming products or escalating issues to the appropriate department or senior management.
What You’ll Do
  • Manage the workload and personnel issues of Quality Auditors
  • Review and approve timecards for Quality Auditors
  • Process overrun and scrap paperwork as directed.
  • Conduct inspections (incoming and final) as required.
  • Review materials to ensure accuracy and completeness of Certificates of Compliance (CoC) and Certificates of Analysis (CoA) before shipping.
  • Review batch records for completeness as needed.
  • Monitor and address production issues by identifying and implementing solutions.
  • Monitor production schedules for potential issues and highlight them.
  • Assist the Quality Assurance Director in ensuring compliance with national and internal standards and legislation.
  • Maintain the corporate Non-Conforming Data System
  • Ensure proper adherence to tests and procedures during production.
  • Provide support to the Quality Assurance Director as requested.
  • Promote teamwork across all levels of the organization.
  • Adhere to all regulations, policies, safety rules, and security procedures.
  • Take a color-blindness test to verify color accuracy.
  • Promote quality achievement and performance improvement.
  • Collaborate with production and development teams to maintain product supply and introduce new products.
  • Be willing to work flexible hours as needed.
  • Ensure the security of confidential customer records and data.
  • Undertake special projects as assigned, working independently or as part of a team.
The Quality Assurance Supervisor plays a crucial role in upholding quality standards, ensuring compliance, and fostering a culture of continuous improvement within the organization.

What You’ll Bring
  • Bachelor's degree in a related field or equivalent work experience (preferred)
  • Previous experience in a quality assurance role, preferably in a manufacturing environment
  • Strong understanding of quality control processes and procedures
  • Knowledge of packaging materials and production processes
  • Experience with auditing and documentation review
  • Ability to effectively manage personnel and workload.
  • Excellent communication and interpersonal skills
  • Detail-oriented with strong problem-solving abilities
  • Familiarity with regulatory standards and compliance requirements
  • Proficiency in using quality management systems and tools.
  • Ability to work independently and as part of a team.
  • Willingness to work flexible hours as needed.
  • Adherence to safety protocols and procedures
  • Color accuracy verification through a color-blindness test may be required.
Level of Responsibility
The ideal candidate for the Quality Assurance Supervisor position should possess a combination of education, experience, skills, and qualities that enable them to effectively oversee quality assurance processes, address production issues, and drive continuous improvement within the organization.
What we offer:
  • Competitive salary commensurate with experience
  • Comprehensive health, dental, and vision insurance plans
  • Retirement savings plan with employer matching
  • Paid time off and holidays
  • Professional development opportunities
  • Employee assistance program
  • Wellness programs and initiatives
  • Collaborative and inclusive work environment
  • Opportunities for career growth and advancement
  • Employee discounts on company products
  • Flexible work arrangements
  • Supportive management team
  • Company-sponsored events and activities
  • Recognition programs for outstanding performance

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