What are the responsibilities and job description for the TELECOM TECHNICIAN position at MMC #1?
Establishes communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment. Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools; assessing installation site; and preparing an installation diagram. Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; and coordinating with contractors. Verifies service by testing circuits, equipment, and alarms; and identifying, correcting, or escalating problems. Documents network by labeling and routing equipment and cables and recording configuration diagrams and specifications. Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation. Maintains customer rapport by listening to and resolving concerns and answering questions. Maintains safe work environment by following codes, standards, and legal regulations. Keeps supplies ready by inventorying stock, placing orders, and verifying receipt. Updates job knowledge by participating in educational opportunities and reading technical publications. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. Complies with all MMC policies and procedures. Performs other duties as assigned.
