What are the responsibilities and job description for the HVAC Service Technician position at MMC Contractors?
Work hard. Have fun!
At Cerris Systems (formerly MMC Contractors), we believe in delivering quality craftsmanship while having fun along the way. Our group of construction companies prides itself on our almost 100-year history, our employee ownership structure, and our competitive pay and benefits. From the moment you start working with us, we've got your growth in mind. We believe Cerris isn't just a great place to start your career - it's a great place to watch it advance for years to come.
Come build the extraordinary with us. Apply today!!
Nature of Work
Plan and complete all necessary steps in the installation, maintenance, and repair of
HVAC systems
Troubleshoot malfunctions, interruptions, and failures of HVAC Equipment
Adhere to the highest standards of quality and safety
Ensure complete customer satisfaction from start to finished product
Comprehend customer requirements and make appropriate recommendations / briefings
Respond to emergency service requests
Communicate in a professional manner with employees and customers
Produce detailed service reports and time entry daily
Operate and maintain an organized and well-inventoried vehicle
Adhere to current HVAC rules, regulations, and codes
Proper use of tools and equipment
Provide documentation including processes, daily logs, etc. as required for assigned projects
Travel to jobs within service area and work with dispatch to ensure schedule is maintained and delays are promptly communicated
Build positive relationships with customers
Promote the company safety culture and safety awareness throughout the company, projects, or office
Maintain a satisfactory driving record which, per Company's vehicle policy, allows operation of a vehicle for business purposes
Exercise initiative or, as directed, perform additional duties to meet the needs of
the organization
Qualifications
Ability to perform work accurately, completely, and in a timely manner
Excellent customer service skills
Excellent interpersonal communication skills on a technical level
Ability to understand and implement best practice standards
Ability to quickly and effectively solve complex problems
Ability to deliver quality through attention to detail
Ability to work both independently and as part of a team
Ability to be proactive and resourceful
Ability to build relationships with team members that transcend a project
Ability to maintain current Class E driver's license and good driving record
Experience
3 years or more of HVAC technical and trade experience.
Education
Minimum of high school diploma or GED
Physical Demands and Working Environment
Must be able to lift 100 pounds
Able to tolerate extreme temperatures for extended periods of time
Able to work overtime and weekend hours in an On-Call Rotation
Able to continually push, pull, lift, grasp, hold, carry, reach, reach above the shoulders, stoop, bend at the waist, bend at the knee, kneel, bend side to side, crouch, stand on step stools or small ladders and balance.
This position will be required to use a ladder and work at tall heights (i.e. roof top, access ladders, scissor-lift, scaffolding)
Ability to pass drug screen, physical exam, and background check.
Must have reliable transportation
Safety-sensitive position that requires extreme focus and attention to safety hazards and safety protocols.
Cerris and its subsidiary companies are an Equal Opportunity Employer- EEO / AA / M / F / D / V / VEVRAA
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