What are the responsibilities and job description for the Bilingual Call Center CSR position at MMC Group?
Throughout the past 25 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 📢 NOW HIRING : Customer Service Representatives - Call Center 📢💰 Pay Rate : $16.50 / hr | Bilingual : $17.50 / hr 📍 Location : Onsite in Newark, NJ 🕒 Full-Time | Flexible Schedule | Paid Training🚀 Are you a problem-solver with a passion for helping people? Do you thrive in a fast-paced call center environment? If so, we want YOU to join our team! 🚀📚 TRAINING SCHEDULE : 📅 Monday - Friday | ⏰ 9 : 00 AM - 5 : 00 PM (2 weeks)⏳ AFTER TRAINING WORK SCHEDULE :
- Monday - Friday : Between 7 : 00 AM - 5 : 30 PM
- Saturday, Sunday & Holidays : 8 : 30 AM - 5 : 00 PM
- 40-hour workweek with a fluctuating schedule 🔎 REQUIREMENTS : ✅ Previous call center experience required ✅ Must successfully pass a criminal background check & drug screening ✅ Must complete the interview process 📌 JOB RESPONSIBILITIES : 📞 Handle inbound calls using standard scripts & procedures 💡 Research and resolve customer inquiries via phone & written correspondence 📋 Log customer interactions and maintain accurate records 🔍 Analyze customer needs and offer appropriate solutions ⏳ Maintain punctuality and adhere to schedule guidelines 🎯 Perform other duties as assigned ✨ Why Join Us? ✨
- Competitive hourly pay
- Growth opportunities within the company
- Work in a supportive and team-oriented environment📢 Ready to make an impact? Apply today and start your journey with us! 🎉
Salary : $17 - $18
