What are the responsibilities and job description for the Case Initiation position at MMC Group?
Throughout the past 25 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations.We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Get started on your career journey today! Apply to become a part of the MMC Team!We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Join Our Team as a Child Support Case Initiation Specialist! 📍 Location : Onsite in Jefferson City, MO ⏰ Hours : Monday - Friday, 8 : 00 AM - 5 : 00 PM 📅 Job Posting Dates : 02 / 17 / 2025 - 06 / 20 / 2025Are you looking for a career where you can make a real difference in families' lives? Do you thrive in a detail-oriented role that requires compassion, problem-solving, and professionalism? If so, we want YOU on our team! What You'll Do : ✅ Assess child support cases using contract / project systems and online resources. ✅ Assist customers with professionalism, courtesy, and care. ✅ Handle phone and written inquiries efficiently and within deadlines. ✅ Analyze and interpret data to determine appropriate next steps. ✅ Maintain confidentiality and uphold legal standards. ✅ Enter and verify accurate data into computer programs. ✅ Identify and report inconsistencies in data reports. ✅ Perform audits and contribute to organizational goals. What We're Looking For :
- Bachelor's degree 3 years of experience (additional training a plus!).
- Ability to problem-solve and analyze complex cases.
- Strong communication skills, especially when handling sensitive matters.
- Knowledge of industry practices, techniques, and standards.
- Experience with data entry, reporting, and database management.
- Team player with the ability to work independently when needed. Why Join Us? 🌟 Make a meaningful impact by helping families secure the support they need. 🤝 Collaborative, supportive team where your work truly matters. 📈 Professional growth opportunities in a stable, mission-driven environment. 🔹 Ready to use your skills for a greater purpose? Apply today and be part of a team that cares and makes a difference!
