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Customer Service Rep. CSR

MMC Group
Pittsburgh, PA Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 5/5/2025
Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.



Customer Service Representative
Location: Onsite
Duration: 2–4 weeks
Rate: $18–$20/hr.
Responsibilities
  • Greet and assist customers and prospective customers promptly and professionally.
  • Maintain a clean and organized workspace, ensuring a welcoming first impression.
  • Manage incoming phone calls, walk-in inquiries, and written correspondence, directing matters to the appropriate department.
  • Provide clerical and administrative support to General Managers and Service Advisors.
  • Handle receivables, payables, data entry in the accounting system, and maintain various spreadsheets.
  • Reconcile month-end statements.
  • Perform additional duties as assigned.
Qualifications
  • Strong interpersonal and customer service skills.
  • Excellent analytical and problem-solving abilities.
  • Effective multitasking and organizational skills.
  • Ability to manage a high volume of calls and emails daily.
  • Attention to detail and patience in customer interactions.

Salary : $18 - $20

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