What are the responsibilities and job description for the REMOTE Customer Service Representatives position at MMC Group?
Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. π REMOTE Call Center Customer Service Representatives Wanted! π π» Work from home, but pick up your equipment onsite! π’ Competitive Pay | Paid Training | Career Growth Opportunities Are you ready to thrive in a fast-paced, customer-focused environment? Join our team as a Call Center Customer Service Representative and make an impact! π Position Details : β Hourly Rate : $17.00β Shift Differential : $1.50 / hr (Monday - Sunday, 6 PM - 6 AM) $1.00 / hr (Saturday & Sunday, 6 AM - 6 PM)β Training : Schedule : Monday - Friday, 8 AM - 5 PM (3 weeks)Breaks : 1-hour lunch two 15-minute breaks π‘ What You'll Do : π Answer inbound calls, assess caller needs, and provide resolutions π Document calls thoroughly and accurately π Follow company policies and escalate issues when needed π― Deliver clear, professional communication to customers π What We're Looking For :
- A positive, energetic attitude and strong work ethic
- Clear, confident communication skills
- Ability to multitask and manage time effectively
- Sharp attention to detail with excellent grammar & spellingπ Requirements : β Typing speed of 30 WPM β Internet speed test : 70% minimum β At least 1 year of telephone customer service experience β Must pass a criminal background check, credit check, and fingerprinting π― Ready to launch your career?
Salary : $17