What are the responsibilities and job description for the Assistant Site Manager position at MMCW Hypoluxo, LLC?
Job Description
Job Description
What you’ll be doing :
The Assistant Site Manager (ASM) will support the Site Manager in overseeing the daily operations of our car wash location. This role involves managing staff, ensuring exceptional customer service, and maintaining equipment to ensure high-quality service delivery.
- Assist the Site Manager in overseeing daily operations, including car wash processes, staff scheduling, and inventory management.
- Ensure that all car wash equipment functions properly and perform routine checks and maintenance.
- Assist in recruiting, onboarding, and scheduling employees to meet operational needs.
- Ensure that all customers receive exceptional service and address any issues or complaints promptly and professionally.
- Assist in managing customer relations, including handling service inquiries and resolving disputes.
- Promote a customer-focused culture, ensuring staff adhere to service standards and best practices.
- Assist in managing daily operational reports, including sales, inventory, and equipment status.
- Identify opportunities for operational improvements and provide recommendations to the Site Manager.
- Participate in ongoing training and development to stay updated on industry best practices and innovations.
What you’ll bring to the team :
COMPETENCIES
Problem- Solving
Team Collaboration
Customer Centric Approach
Job Knowledge & Technical Skills
Drives Results
Safety & Compliance
El Car Wash Benefits :
First, a little about us :
El Car Wash, one of South Florida’s fastest-growing companies, is expanding into Michigan and looking for new team members. We offer a flexible career with above-industry-average income and excellent potential for long-term growth. Founded in 2011 and based in Miami, El Car Wash is the leading express car wash operator in Florida, with over 40 active locations and plans for more than 40 additional sites by 2026. We are proud to be the Official Car Wash of the Florida Panthers, and we partner with the University of Central Florida Athletics, Baptist Health, Advent Health, and many other local organizations. In Michigan, we are the Official Car Wash of the Detroit Lions and collaborate with various groups across our markets. Our unlimited wash program, high-quality products, exceptional customer service, and eco-friendly approach have made us the top car wash company in Florida, and now in Michigan.
EL Car Wash is an Equal Opportunity Employer