What are the responsibilities and job description for the Shift Lead at MMD Jersey City position at MMD Jersey City?

Job Description

Position Overview :

Responsible for assisting the store management team with store operations, interacting with customers to problem solve issues, assisting in sales process, ensuring an outstanding customer experience and daily task execution. Responsibilities include, but are not limited to the following :

Primary Responsibilities :

Execute floor leadership-own the sales. floor, greet all customers, in a professional, friendly manner.
Deploy staff, coordinate breaks, count down cash drawers
Coach and develop employees in assessing customer needs.
Stocking shelves, setting up displays, ringing up merchandise.
Assist with inventory counts as needed.
Maintain merchandise and visual plan according to company policies.
Provide constructive feedback and assists staff to solve customers’ complaints.
Ensure all employees are properly trained according to company policies and procedures.
Communicate to management any situations that puts our customers or employees at risk physically or emotionally.
Implementing operations strategies, contributing to communications, and reviewing performance analysis.

General Responsibilities :

Greet all customers, in a professional, friendly manner.

Ensure the store is well maintained, stocked, and clean at all times.

Treat co-workers with respect and look for opportunities to help others without being asked.

Show up to work on time in appropriate attire and compliant with appearance policies.

Possess adequate product knowledge to assist customers in making purchasing decisions.

Ensure that Health, Safety, Operations, and security policies are being followed at all times

Motivate employees, keeping them focused on the company’s mission.

Ensure customers are satisfied with the level of service and product quality received.

Follow all opening and closing procedures to keep the employees, inventory, cash, and store safe and secure.

Adhering to company policies and health, safety and employment standards

Physical Requirements :

Must be able to stand for long periods of time (up to 12 hours)

Must be able to move and / or lift up to 20 pounds

Qualifications

Must be 21 years or older

Must have previous management experience in a retail or hospitality environment

Some cannabis knowledge

Knowledge of local and state recreational cannabis regulations

Excellent customer service skills

Exceptional communication and interpersonal skills

Ability to multitask

Detail oriented

Minimum of 2-3 years in management experience

Shift Lead position participates in the store's tip pool - additional $2-$4 per hour

Available shifts and compensation : We have available shifts all days of the week. Compensation is $18.00 - $21.00 / hour.

About MMD (Various Locations) : Are you a detail-oriented, laser-focused problem solver? Do you enjoy a challenge while being on the forefront of a booming industry? Well this might be the prefect job for you! MMD is a premier cannabis retail and management brand with 4 locations and growing.

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Salary : $2 - $4

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Shift Lead at MMD Jersey City

What are the responsibilities and job description for the Shift Lead at MMD Jersey City position at MMD Jersey City?

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