Learning And Development Specialist

Our client is a leading global organization, renowned for creating exceptional experiences across more than 1,000 subsidiaries and affiliated brands. Driven by innovation and personalized service, they are currently looking for a Learning And Development Specialist to join their team promptly.

We are looking for an enthusiastic Learning And Development Specialist to help deliver industry-leading onboarding and training programs. In this role, you’ll work closely with their relations teams, contributing to their mission of being a top-tier hospitality company. You’ll be part of a team dedicated to diversity, equity, and inclusion, fostering curiosity, skill development, and meaningful connections within the organization.

This is a remote contract position with a flexible work schedule!

Responsibilities:

• Organize and deliver virtual and in-person learning sessions, handling communications, tracking participation, and providing logistical support.
• Coordinate support for various learning and development initiatives, ensuring smooth operations through effective communication, system management, event logistics, and content updates.
• Review and audit learning sessions to ensure all prerequisites are met and attendance is accurately recorded in the Learning Management System (LMS).
• Manage schedules, class adjustments, and maintain accurate records within the LMS for learning programs.
• Analyze feedback and compile satisfaction survey results to enhance learning program effectiveness.
• Handle email communications related to learning programs, including participant notifications, pre-work assignments, and follow-ups.
• Collaborate with teams to streamline communication and improve program-related correspondence efficiency.
• Support the creation, analysis, and reporting of knowledge assessments and program evaluations to track learning outcomes.
• Manage data collection and updates for assessments, ensuring accuracy and relevance for reporting.

Experience:

• A minimum of 2 years of experience in a relevant field, including some administrative experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Forms).
• Strong organizational and communication skills with excellent multitasking and attention to detail.
• Background in event coordination or management of learning programs.
• Experience with Learning Management Systems and tools.
• Excellent written and verbal communication skills in English.

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.