Maintenance Supervisor

Job Summary

• Primary responsibilities include hands-on maintenance of community, including overall inspection, repair, and general maintenance of market-ready apartments and other interior/exterior areas.
• Acts as “team leader” among general maintenance staff; delegating, supervising and directing work of department.
• 72 unit property

Job Accountabilities

• Prepares or assists in preparing market-ready apartments in regards to painting, carpet cleaning, general repairs, housekeeping, etc.
• Performs various preventative maintenance functions and records findings in maintenance log.
• Completes regular community inspections.
• Responds to resident services requests and concerns in a timely manner.
• Performs on-call emergency service as required.
• Assists Maintenance Director and/or Property Manager on special maintenance projects as necessary.
• Works along with general maintenance staff in maintaining grounds and common areas and keeping them free of trash and debris.
• Monitors maintenance and up-keep of all mechanical equipment to community including, but not limited to, water heaters, HVAC units, etc.
• As team leader, responsible for training and supervision of community maintenance staff.
• Is typically involved with Property Manager in hiring, interviews, training, and performance reviews of maintenance staff.
• May assist in monitoring capital improvement projects.
• Ensures safe work practices are being followed by all maintenance staff.
• Ensures maintenance staff is performing to Company standards and that service requests are handled in a prompt, courteous and efficient manner.
• Understands and complies with Fair Housing laws and standards.
• Maintains open communication with Property Manager and other community staff.
• Represents Company in a professional manner at all times.
• Attends and participates in training programs as requested.
• Assists with and attends community sponsored resident activities and functions.
• Transports residents and/or prospective residents via motorized vehicle throughout property grounds; runs errands as necessary.
• Performs other related duties as assigned or requested.

• Minimum Education: High School or GED, 18 months of Trade School
• Minimum Experience in multi-family maintenance: 2 Years required
• Minimum Field-of-Expertise: Hands-on technical work experience in the areas of plumbing, electrical, carpentry/construction, HVAC, etc. required.
• Preferred Experience: 5 Years
• Preferred Field-of-Expertise: Must be EPA certifiable.

Competencies

• Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason.
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates presentation skills; Participates in meetings.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and within budget; Manages project team activities.
• Technical Skills - Assesses own strengths and weaknesses; Pursues developmental opportunities; Shares expertise with others.
• Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Able to build morale and group commitments to objectives.
• Managing People - Includes staff in planning and decision-making processes; Makes self-accessible to staff; Provides regular feedback; Develops subordinates' skills and encourages growth; Seeks to improve processes, products and services;
• Continually works to improve supervisory skills.
• Safety and Security - Observe safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Cost Consciousness - Works within approved budget; Develops and implements cost-saving measures; Contributes to profits and returns; Conserves company resources.
• Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
• Teaching/Training – Clearly explains concepts; Varies presentation style to satisfy different learning needs.
• Leadership - Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives recognition to others as appropriate.

Physical Demands

• Occasionally required to sit.
• Occasionally required to walk.
• Occasionally required to use hands to finger, handle, or feel.
• Occasionally required to reach with hands and arms.
• Occasionally required to talk or hear.
• Occasionally required to bend, lift or climb.
• Occasionally required to lift light weights (less than 25 pounds).
• Occasionally required to lift moderate weights (25-50 pounds).
• Occasionally required to lift heavy weights (50 pounds or greater).
• Finger dexterity required.
• Hand coordination required.
• Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.