What are the responsibilities and job description for the HUMAN RESOURCES GENERALIST, HOME OFFICE position at MML Hospitality?
Title : Human Resources Generalist
Reports To : Director of Human Resources
Company : MML Hospitality
Employment Type : Full-Time, Salary Exempt
Location : Austin, TX
MML Hospitality seeks a highly organized and fluent Spanish-speaking Human Resources Generalist to join our dynamic HR trio within a leading hospitality group with over 1,700 employees. The ideal candidate will manage new hire processes, support employee relations, oversee recognition programs, ensure compliance with workplace regulations, and administer HR information systems to facilitate smooth HR operations. This role is pivotal in enhancing employee satisfaction and driving operational efficiency, contributing to a positive and productive work environment across our diverse workforce.
Key Responsibilities
New Hire Process & Onboarding : Manage and complete new hire paperwork for all employees, ensuring accuracy and compliance.
Oversee the onboarding process, including preparing offer documentation and conducting both English and Spanish orientation sessions.
Facilitate a seamless transition for new employees, enhancing their initial experience and engagement with the company.
Employee Support : Address and resolve employee queries, both written and verbal, with utmost confidentiality and professionalism.
Serve as an initial point of contact for employee relations, fostering a supportive and inclusive workplace.
Provide timely and practical support to Spanish-speaking employees with employment-related inquiries.
Employee Recognition : Design, implement, and manage employee recognition programs, including Employee of the Month / Quarter, celebrating birthdays, anniversaries, new babies, and managing bereavement support.
Promote a culture of appreciation and recognition to boost employee morale and engagement.
Compliance & Audits : Conduct regular audits of food handlers, safe beverage handling, and workplace safety compliance to ensure adherence to regulations.
Verify I-9 documents and eligibility to work in the US, maintaining accurate and compliant records.
Ensure all HR practices comply with federal, state, and local employment laws and regulations.
Leave Tracking : Maintain comprehensive records of employee leaves, including sick, maternity, and other types of leave.
Coordinate with relevant departments to manage leave requests and ensure proper documentation.
Payroll Assistance : Assist the payroll department by providing accurate employee information on leaves and benefits.
Audit the performance of the payroll processes within the team to ensure accuracy and compliance.
HRIS Management : Manage and administer HRIS systems, including Paylocity, to maintain accurate employee data.
Organize, maintain, and update internal databases with digital personnel records, ensuring data integrity and accessibility.
Reporting & Analytics : Generate, maintain, and present reports with key performance indicators (KPIs) such as turnover rates, hiring metrics, and departmental performance.
Analyze HR data to identify trends and provide actionable insights to improve HR strategies and operations.
Policy Management : Regularly update and revise company policies and FAQ documents to reflect current laws and organizational changes.
Communicate policy updates effectively to all employees, ensuring understanding and compliance.
This role requires being on call every few weekends for last-minute onboarding support and offers a hybrid work arrangement with the option to work from home, subject to approval by the Director of Human Resources.
Education
Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
Certifications
SHRM-CP or similar HR certification is a plus.
Experience
Minimum of 3 years in Human Resources, ideally within the hospitality or restaurant industry.
Skills
Language Proficiency : Fluent in Spanish and English (both written and spoken).
Organizational Skills : Strong ability to organize and multitask effectively.
Communication : Excellent verbal and interpersonal communication skills.
Technical Proficiency : Skilled in HRIS systems, preferably Paylocity.
Legal Knowledge : Comprehensive understanding of US employment laws and compliance standards.
Confidentiality : Ability to handle sensitive information with discretion.
HR Processes : Experience in performance management and payroll processes.
Attention to Detail : Focused on accuracy and efficiency.
Problem-Solving : Proactive in identifying and resolving issues independently.
Physical Requirements
Sedentary Work : Primarily desk-based with prolonged periods of sitting.
Computer Use : Extensive use of computers for typing, software navigation, and digital record management.
Vision : Ability to see details at close range; may require standard office vision correction (glasses or contacts).
Manual Handling : Occasionally lift and move files, documents, and office supplies up to 25 pounds.
Mobility : Move around the office for meetings, orientations, and interactions with employees and management.
Communication : Frequent verbal and written interactions, including public speaking or leading group sessions.
Repetitive Movements : Extended periods of typing and mouse use.
Standing and Walking : Limited standing and walking during onboarding sessions or recognition events.
Ergonomics : Adjust workstation setup to maintain proper ergonomics and reduce physical strain.
Background Check
Employment offer contingent upon a comprehensive background check, including verification of employment history, education credentials, criminal records, and other relevant information.
By applying, you consent to the background check process as a condition of employment.
MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected characteristic. All qualified applicants will receive equal consideration based on job-related qualifications.
Compensation details : 55000-65000 Yearly Salary
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