What are the responsibilities and job description for the MNI Direct Sales Associate Horticulture/Nursery position at MNI Direct?
Who we are.
MNI Direct team members are like family. We work safely, work together, and have fun all while serving our customers passionately! Whether you are experienced in the green industry or looking for a career change, we seek individuals who share our core values.
Work Until the Job is Done Right - Always do your best and remember that our motto is quality first.
Be a Team Player - A positive attitude creates more fulfilling work, even when it’s not fun.
Serve - Think first of others. Anticipate and serve their needs, no matter how large or small.
Own It - Take personal responsibility, even if that means owning up to making a mistake – fix it and move on.
With four branches serving the southeast we focus on plants and providing quality material to the professional landscape trade. We have a 10 year growth plan and would love for you to come grow with us. At MNI Direct you will not be a number, come join the family.
Primary Responsibilities:
- Serve customers with their questions and needs, either in person, via the phone or through online ordering
- Be a Team Player by cultivating and managing lifetime relationships with internal and external customers
- Own the sales process and verify inventory for sales orders for customer pick up or delivery
- Be proactive and Work until the jobs is done right on all customer opportunities to grow sales with current and potential customers
- Work with Business Development to drive sales through the branch and provide solutions to customers by developing customer quotes and orders and following up on all communication.
- Perform all duties in accordance with the MNI Direct company policies as they pertain to Sales and Quoting Processes.
- Submit all qualified quotes to the Quoting Coordinator on a timely basis. Communicate and follow up with the customers on submitted quotes.
- Perform other duties as required and serve as a resource for the MNI Direct team.
Required Skills, Knowledge & Training
EDUCATION:
- High School diploma or secondary diploma or equivalent preferred.
- Green industry experience or knowledge of horticulture, landscape, and/or nursery a plus
SKILLS AND TRAINING:
- Proficient in Microsoft Office
- Expert customer service skills
- Ability to operate the customer ordering and inventory system.
- Ability to communicate effectively with all internal and external customers. business associates.
- Ability and desire to learn plant names, characteristics, and sources.
- Possess and maintain a valid, clean state Driver’s License.
Physical Requirements
- Prolonged sitting and standing
- Ability to lift 20-50 lbs.
- Ability to work a flexible schedule (M-F)
- Ability to work in all weather conditions.
- Work until the job is done right.
