What are the responsibilities and job description for the Logistic Billing and Settlement Staff position at MOA?
Job Title : Logistic Billing and Settlement Staff
Contract Period : 1yr
Work Address : Santa Ana, CA
Work Hours : 08 : 30 - 17 : 30
Bilingual Korean : Required
Responsibilities :
Be responsible for settlement related to freight forwarding business
Reinforce relationships with customers and carriers by leading effective and continuous communications
Prepare regular settlement status reports for SDSA management, customer, pages and headquarters
Improve the settlement processes by developing automated processes to reduce manual processing
Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
Manage, analyze & prepare correction forms for billing corrections in the access database.
Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L.
Audit carrier freight bills and interpret tariffs and contracts including DEM / DET and operational accessory invoices based on contracts with customers / truckers and process in the system for payment on time or stipulated credit terms.
Work with the internal technologies required for daily functions.
Investigate and diagnose potential errors and duplicate carrier billing.
Perform ad-hoc reporting, as required.
Perform other job-related duties as required
Perform collection activity for AR payments and manage overdue / past due invoices from customers within agreed terms
Produce weekly / monthly / quarterly reports by combining necessary data and reporting to customers and HQ.
Requirements / Qualifications :
3 years of experience in AR & AP, Invoicing, Customer Service or Transportation / Logistics related experience
Bachelor’s Degree preferred
Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
Ability to build trustworthy relationships with vendors / customers, and experience with vendor management
Proficient with Outlook, and Microsoft Office applications - PowerPoint, Word, especially Excel with v-lookups and pivot tables
Excellent presentation, communication, and organizational skills
Excellent problem-solving skills
Experience in supervising team members with effective leadership
Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
