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Customer Service Representative I (Mobile Area Water & Sewer)

Mobile County Personnel Board
Mobile, AL Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 4/25/2025
This is specialized customer service and dispatching work involving high quality communication and other activities necessary to produce a positive customer experience and/or provide requested maintenance or repair information.

JurisdictionStarting Salary Range
Mobile Area Water & Sewer System$41,470 - $51,790

Applicants must pass an examination in order to qualify for this position. Details regarding the examination will be emailed to candidates who meet the requirements set out below.
Minimum Qualification Requirements
Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and preferably one year's experience in customer service performing clerical duties involving the use of computer and/or telephone equipment; or a combination of education and experience equivalent to these requirements. 

Special Requirement
Must have a valid Mobile Civil Service Keyboarding Proficiency Test score on file at a rate of 32 net words per minute or higher.For details, please see Class Specifications | CUSTOMER SERVICE REPRESENTATIVE I | Class Spec Details (governmentjobs.com)

All applications should be submitted online through the Mobile Civil Service Job Opportunities page. Paper notifications are not available; therefore, “email” should be selected. Accuracy and truthfulness are of primary importance for Civil Service System employment, and all applications are reviewed with this in mind. 


If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm, Monday - Friday, except for holidays.


Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination.


A person with a disability may request accommodation by contacting the Mobile Civil Service at 251-470-7727.


Adam Bourne, Civil Service Director

The agencies we serve are equal opportunity employers

Salary : $41,470 - $51,790

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