AK - Specialty Care Coordinator - Juneau

Mobile Health Team Inc. a staffing agency has openings for a Social Worker Specialty Care Coordinator . We are looking for someone with a passion for people.

Location : Juneau AK 99801

Assignment Start Date : 1 / 16 / 2025

Assignment Shift : Days Full Time

Facility Salary : $52000.00 to $65000.00

ACCOUNTABILITIES

• Assists the Specialty Care Team in coordinating safe effective efficient equitable patientcentered care.
• Assesses the selfmanagement skills of patients and caregivers and encourages wellness and autonomy through support training and coordination of referred services.
• Communicates regularly with patients and caregivers regarding referred services.
• Utilizes sound knowledge and judgment in determining prioritization of patient referrals outreach and coordination of care to maintain patient safety and service quality. Decisions must be made with weighted consideration and awareness of their impact on patient care and outcomes.
• Supports care coordination within and outside of the health system to ensure a consistent effective supportive system of care.
• Tracks and maintains case management coordination data.
• Works autonomously to assess frameworks and identify solutions at an individual community and system level. Will seek supervisor support when indicated and / or necessary.
• Schedules patient appointments answers clinic calls monitors and communicates with patients through WellApp messaging.
• Generates patient letters and completes relevant forms as needed.
• Advocates for patient and patient caregivers at the servicedelivery level empower patient decisionmaking and selfcare and address patient needs promptly.
• Collaborates with the Specialty Care team members to establish a plan of care to maximize patient healthcare outcomes.
• Coordinates and facilitates both incoming and outgoing patient referrals within and outside facilities including necessary prior authorizations.
• Verifies patients insurance profile and demographics are current and updated as needed.
• Participates in departmental and clinical improvement efforts maintains a clean and safe working environment for self staff and patients and maintains compliance with annual competencies.
• Fosters partnerships through teamwork and utilizes resources effectively.
• Submits and coordinates patient travel requests to Patient Travel including Letters of Medical Necessity escort information and housing needs.
• Supports Specialty clinical staff and works with team to ensure coverage of front desk and scheduling for all service lines.
• Monitors and updates schedules for Specialty clinic : checking patients in noting cancellations and filling open slots with cancellation lists as available; utilizes and manages all incoming Well App voicemail email and phone lines.
• Monitors all scheduled patients upcoming appointments and completes preregistration ensuring correct provider information and verifying insurance eligibility.
• Verifies provider IT accounts travel and housing requests.
• Coordinates educational inservices provided by the specialty clinic providers if needed.
• Responsible for promoting encouraging and displaying the highest level of customer service professional behavior and courtesy to patients and staff.
• Completes data collection as requested by leadership.
• Assures all data is input into a designated database for ease of communication across the consortium.

EXPERIENCE / EDUCATION / QUALIFICATION

Experience :

Education :

Licenses Certifications and / or Registration :

Knowledge Skills & Abilities :

M281935

Mobile Health Team Inc is a workforce solutions company. We match experienced healthcare professionals with temporary or permanent positions globally. Our mission is clear to bridge the staffing gap in the healthcare industry by creating and maintaining longterm working relationships with clients and healthcare professionals. We specialize in temporary and permanent placements in order to meet our clients needs.

Salary : $52,000 - $65,000