Demo

Data Manager

Mobile Loaves & Fishes
Austin, TX Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/9/2025

Job Description

Job Description

Data Manager

About Mobile Loaves & Fishes

Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs : Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 51-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years.

About the Role

Mobile Loaves & Fishes (MLF) is positioned for significant growth over the next five years, aiming to scale its operations and expand its capacity to lift an additional 1,400 formerly chronically homeless individuals into permanent supportive housing and community at Community First! Village (CFV) in Austin, TX. The Manager of Data Operations will play an integral role in this growth, leading data assessment, collection, and reporting efforts. This position, situated within the Community Empowerment team, will support programs and departments organization-wide.

The Manager of Data Operations will evaluate current data, recommend improvements for collection and reporting, and collaborate with internal partners to ensure data is accurate, impactful, and aligned with their needs. As MLF continues to grow, this position will also expand to manage a team of other data specialists and system managers ensuring MLF's data infrastructure is robust, scalable, and capable of supporting both current and future needs.

This is a full-time, exempt position reporting to the Senior Manager of Community Engagement. Some nights and weekends may be required. The Manager of Data Operations will office at Community First! Village located at 9301 Hog Eye Road, Austin, TX 78724.

Duties & Responsibilities

  • Lead all data programs and initiatives to ensure maximum impact and effectiveness in collection, reporting, and data-driven organizational change
  • Define, set, and track key measurements for the Relationships & Giving, Neighbor Care, and Community Empowerment teams in collaboration with department and organization leadership
  • Responsible for all monthly reporting of Community Empowerment key metrics to Executive Strategy Team
  • Oversee data collection and cleaning efforts across key programs and functions
  • Stay apprised of any emerging changes and trends in data management systems
  • Introduce new data collection and analysis tools as needed
  • Collaborate and build relationships with the other primary data functions across the organization
  • Develop and drive project management of strategic plans and organization-wide data initiatives
  • Assist in the development of a data roadmap and long-term strategy
  • Lead and supervise the Data Team
  • Other duties & responsibilities as needed

Knowledge Skills & Abilities

  • Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals
  • The successful candidate will be passionate and knowledgeable MLF's vision, mission, core values and goals
  • Bachelor's degree required, Master's degree preferred
  • 7 years of data management experience
  • 4 years of people management experience; leadership of complex and / or layered teams preferred
  • Highly organized and detail oriented
  • Must be proficient in the use of Salesforce, PowerBI, Python, and Microsoft Office Suite
  • Strong communication skills and a commitment to customer service
  • Proven ability in training and education of other staff and team members with varying levels of technical knowledge
  • Demonstrated ability to manage competing priorities and deadlines, solving complex problems, and adapt to shifting organizational needs
  • Strong leadership skills with the ability to motivate, inspire, and foster collaboration across teams
  • Must have patience, compassion, and professionalism
  • Must have a valid driver's license
  • Work Environment & Physical Demands

  • Prolonged periods of sitting at a desk and working on a computer
  • Ability to move across all phases of Community First! Village
  • Benefits

  • Day one 100% Employer paid, Health, Dental, Vision, Life, STD & LTD Insurance
  • Generous Paid Time Off & Holiday Pay
  • Matching 401(k) Retirement Plan
  • Corporate Discount Program
  • Professional Development Opportunities
  • Employee Assistance Program
  • Paid Parental Leave
  • Wellness Partnership Benefits
  • MLF VISION

    We empower communities into a lifestyle of service with the homeless.

    MLF MISSION

    We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need.

    GOALS

  • Transform the way people view the stereotype of those who find themselves homeless
  • Reconnect the homeless to self, family and community
  • Help the chronically homeless rediscover and utilize their God-given talents to do purposeful work
  • Connect human to human, heart to heart through the fellowship of food and hospitality
  • Inspire people into a lifestyle of abundance by giving their best first
  • BELIEF STATEMENTS

    The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family :

  • God, infinitely perfect and blessed in himself, in a plan of sheer goodness freely created man to make him share in his own blessed life
  • By virtue of being created by God in His image, we are all called to live in community and relationship with Him through each other
  • The family is the original cell of social life
  • You shall love your neighbor as yourself
  • All members of the human family are equal in dignity
  • The Lord God took the man and settled him in the Garden of Eden to cultivate and care for it. Gen 2 : 15
  • CORE VALUES

    MLF is committed to fostering a culture that prioritizes relational connection. We believe there is opportunity in every aspect of our work to be relational in a highly transactional world. In this culture, transactions are means to relational ends, not the other way around. This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individuals strive to show this love to each other human-to-human, heart-to-heart. Each individual's openness to the journey of their own personal growth is essential in building our relational culture, and we believe this culture flourishes as we each continuously strive to more fully embody these four core values :

  • Faith : We define Faith as the foundational belief that our world and all our work belong to God. This allows us to engage our work with joy and lightheartedness, knowing that we are not ultimately in control.
  • Humility : We define Humility as rightly viewing oneself as a single piece of a grander story. This humility leads to a view of oneself that is neither too high nor too low.
  • Generous Spirit : We define a Generous Spirit as a readiness to give more grace, mercy, and hospitality than is necessary or expected. This posture allows us to see others for who they are, not what they do.
  • Integrity : We define Integrity as a wholehearted commitment to doing right by God, ourselves, and others. This wholeheartedness shows itself in consistently choosing honesty, responsibility and ownership in all actions and decisions.
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

    MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.

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