Community Manager

Job Overview

Mobile Park Management LLC is a leading property management company formed by dedicated Directors with extensive experience in operations, development, and legal. Our principle is to ensure that every aspect of operations runs efficiently, delivering exceptional services to our clients. Our directors combined knowledge and expertise bring a wealth of experience in all departments that is crucial to the success of the company.

The company is renowned for its focus on delivering warm and attentive customer service to landlords and tenants. Our all-inclusive services are tailored to meet the unique needs of each client.

Our mission is to excel in property management by providing services that prioritize the comfort and satisfaction of our clients. We are dedicated to elevating property ownership with tailored excellence.

This is an onsite position and the applicant must be available for work during normal business hours.

We are seeking a dedicated and proactive Community Manager to oversee the daily operations of a manufacture home park. The ideal candidate will possess strong leadership skills and a passion for fostering a positive living environment for residents. This role requires a blend of administrative expertise, customer service acumen, and facilities management knowledge to ensure the community operates smoothly and efficiently.

If you are a self-motivated leader that possesses a combination of analytical, assertive and personable, qualities with experience in the property management industry, then our Community Manager role is for you. The Community Manager will directly report to the Director of Operations and will be primarily responsible for the operation of the community or communities under the incumbent’s stead. In short, the Community Manager will act as the “face” of their communities and as the “on-site CEO” by implementing the annual business plan for their community or communities and ensuring excellence in financial management, customer service, compliance, and staff/vendor oversight.

RESPONSIBILITIES

The Community Manager’s day-to-day responsibilities shall include but is not limited to the following:

• Ensure communities meet or exceed revenue goals by actively managing the budget and ensuring timely lease-up and/or re-leasing;

• Detailed review, monitoring and processing of community level invoices/bills for payment within parameters of annual budget;

• Actively participate in the annual budget/business plan development in conjunction with Director of Property Management;

• Ensure an atmosphere of hospitality while maintaining a professional attitude at all times in an occasionally sensitive and challenging environment

• Develop and maintain strong relationships with their community: residents, vendors, etc.

• Oversee marketing and customer retention efforts;

• Supervise and inspire on-site staff including but not limited to assistant community managers, community specialists, and service managers, in order to yield or exceed desired goals for each community;

• Oversee and manage vendors to ensure the provision of timely, efficient, and on-budget services to their community;

• Oversee the initial income certification, recertification, and compliance reporting for their community;

• Acts as the primary contact to ensure that the property meets and exceeds all contractual property management obligations, including the risk management, safety/security, maintenance, marketing, landscaping, and any other relevant issues.

• Oversee the timely completion of maintenance requests;

• Forecasts and manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.

• Maintain complete and accurate property records on-site and electronically

• Communicate availability for afterhours emergencies.

• Be familiar with power, water, and gas turnoffs, clean out traps, fire extinguisher and fire hydrants. Post maps of these items.

• Know emergency telephone number (e.g. police, fire department, maintenance supervisor).

• Follow all company emergency procedures.

• Coordinates collection and documentation of all revenues following lease obligations and accounts receivable procedures.

• Other duties as assigned;

EXPERIENCE

• Bilingual in Spanish is preferred;

• Two or more years in experience directly supervising staff preferred;

• Two or more years in experience in Manufactured Home industry;

• Demonstrated ability understand annual budgets and financial reporting;

• Experience managing income-restricted properties preferred;

• Excellent written and verbal communications are required

• Proficiency in Microsoft Office Suite: Excel, Word, Outlook

• Must be very professional in both appearance and manner, organized, and with a strong eye for detail

• Must be willing to submit to a background investigation and drug test

SUCCESSFUL CANDIDATES WILL POSSESS THE FOLLOWING:

• MUST have a valid driver’s license

• An entrepreneurial spirit;

• Proactive and extremely responsive;

• Solution-oriented with the ability to counter balance problems with creative solutions;

• Personable with a good sense of humor;

• An expressed willingness to learn and practically apply knowledge gained;

• Working knowledge of RealPage’s OneSite property management software preferred;

• Experience with state/local manufactured housing agencies and corresponding reporting requirements;

• Excellent oral and written communication skills * Strong financial and analytical skills

• Strong organizational skills and ability to remain composed and flexible

• Demonstrated commitment to the mission, philosophy and vision of Faria Management

• Energy and commitment to work in an entrepreneurial environment with the ability to prioritize responsibilities while delivering timely and accurate work product;

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Kingsville, TX 78363 (Required)

Ability to Relocate:

• Kingsville, TX 78363: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $45,000