Heavy Duty Shop Service Manager (2 YRS+ EXP REQ)

Mobile Preventive Maintenance, Inc is a growing family owned company that has been in business over 35 years. We have a history of excellence & continue to grow our established base of customers. We place an emphasis on teamwork, customer service & growth & development within the company. We are looking to add an experienced Service Manager to lead our growing team at our Chesapeake location.

Job Overview:
We are seeking a skilled Service Manager to join our growing team. The Service Manager will oversee daily operations, ensuring efficient and effective service delivery. This role requires a strong background in automotive services and exceptional customer service skills and ability to effectively manage a team.

Duties:
- Manage day-to-day operations of the Company

-Greeting Customer & maintaining relationships

- Coordinate and supervise staff to ensure smooth workflow

- Provide exceptional customer service and address customer inquiries and concerns

- Oversee vehicle maintenance, including oil changes, brake repairs, and other automotive diagnostics

- Monitor inventory levels and order supplies as needed

- Ensure compliance with safety regulations and company policies

- Handle service writing duties, including estimates and work orders

-Open & close PO orders

-Check progress of repairs & service & update the system daily

-Hold weekly meetings with staff

-Creating & managing the staff, maintenance & work schedules

-Conduct performance reviews for employees - as well as be involved in the hiring process

Skills:
- Proficiency in automotive diagnostics, repair, and maintenance
- Strong customer service skills with a focus on building positive relationships
- Experience in repair shop operations as well as familiarity with tools & parts
- Ability to align team members towards common goals and keep the team on task
- Excellent communication and interpersonal abilities

This position offers the opportunity to work in a dynamic environment where your skills will be valued. We are an equal opportunity employer, Smoke Free/Drug Free facility. If you have a passion for the automotive industry and excel in leadership roles, we encourage you to apply for the Service Manager position.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• No weekends

Experience:

• Heavy Duty Truck Management: 2 years (Required)
• Automotive/Truck Service writing: 2 years (Required)

License/Certification:

• Driver's License (Required)
• State Inspectors (Preferred)

Ability to Commute:

• Chesapeake, VA 23322 (Required)

Ability to Relocate:

• Chesapeake, VA 23322: Relocate before starting work (Required)

Work Location: In person