What are the responsibilities and job description for the Bilingual Sales Associate position at Mobilelink Cricket Wireless?
We are looking for a result-driven retail Bilingual Solution Specialist to be responsible for all sales job duties, from generating leads to closing quality sales. Solution Specialist duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
If you are passionate about selling wireless, helping customers, and being a part of a team we are looking for you! We are a dynamic, equal-opportunity employer. This is a fantastic opportunity for qualified candidates with unlimited future growth potential and becoming part of a rapidly expanding national team.
Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
- Handle customer inquiries
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Develop and maintain a knowledge base of the evolving products and service
- Build rapport with clients
- Prioritize and multitask
Required Qualifications:
- Wireless knowledge and/or sales experience (preferred)
- Proficient computer skills
- High School diploma or GED
- Ability to pass a background check
Equal Opportunity Employer/Disability/Vet
Job Types: Full-time, Part-time
Bilingual (preferred)'
Job Types: Full-time, Part-time
Pay: $10.00 - $11.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Retail sales: 3 years (Required)
Language:
- Spanish (Required)
Ability to Relocate:
- Copperas Cove, TX 76522: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $10 - $11