What are the responsibilities and job description for the Bilingual Store Lead position at Mobilelink USA LLC?
Job Details
Job Location: Holland, MI
Salary Range: Undisclosed
Job Category: Store Management
Description
- Sell Wireless phones, services, and accessories
- Provide outstanding customer service to customers
- Retain customers and gain new customers
- Work flexible hours, weekends, and holidays
- Perform opening and closing procedures daily:
- If opening, take the daily deposit to the bank and any other required opening duties.
- When closing, prepare the deposit and any other required closing duties.
- Make certain doors are locked and alarmed at closing
- Ensure maintenance of the store:
- Bathrooms clean
- The sales floor is clean, i.e. wiping counters, cleaning windows, vacuuming, or sweeping
- Trash is taken out daily
- Planogram followed
- Maintenance issues are reported to the manager or maintenance department if no manager
- Outside Activities:
- Manning table events
- Manning the tent/table at local fair events
- Miscellaneous other marketing activities as assigned by RSM/TM
- Management Duties:
- Scheduling and OT policies are enforced when the Manager is absent
- Cash handling and inventory procedures are followed when the Manager is absent.
- Customer escalation issues when the Manager is absent.
- Drive sales with the sales team when the Manager is absent.
- Working side by side with all the employees to assist in all operational and sales requirements.
- Assist in coaching the sales team on results, and executing the sales model and operational controls.
#CB
Qualifications
- One (1) year of Wireless Experience
- One (1) year of proven retail sales management experience (interactive sales process, commissioned sales)
- Must be able to pass background checks
- 6 months or more Experience with coaching or training others
- 6 months or more Experience as a Key holder, Assistant Manager, or Store Manager
