bilingual store manager

Job Summary:

We are seeking an experienced Store Manager to lead our retail team in delivering exceptional customer experiences, driving sales, and ensuring the smooth operation of our store. As a Store Manager, you will be responsible for managing day-to-day activities, overseeing inventory management, and implementing sales strategies to meet our goals. Your strong leadership and customer service skills will enable you to effectively manage a diverse team, drive business growth, and maintain a high level of customer satisfaction.

Responsibilities:

- Oversee daily store operations, including opening and closing procedures, shift management, and managing store hours.
- Recruit, train, and develop a high-performing team to meet sales targets and provide excellent customer service.
- Analyze sales data and develop effective sales strategies to drive revenue growth.
- Manage inventory levels, ensure accurate product ordering, and maintain a clean and organized store environment.
- Provide exceptional customer service, addressing customer concerns, and resolving issues promptly and professionally.
- Demonstrate strong phone etiquette, communicating effectively with customers, and maintaining a professional tone.
- Negotiate with vendors to secure the best deals on products and services.
- Conduct regular store walks to ensure compliance with company policies and procedures.
- Manage cash handling and POS systems to minimize losses and maintain store security.
- Identify and capitalize on opportunities to increase sales, such as promotions and product demonstrations.
- Ensure compliance with all company policies, including those related to employee safety, security, and environmental sustainability.
- Collaborate with other store managers and the sales team to promote cross-selling opportunities and drive business growth.
- Develop and maintain relationships with key customers, suppliers, and partners.
- Manage store budget, including labor costs, inventory, and supplies.
- Participate in corporate initiatives, such as sales and customer service training programs.
- Purchase merchandise and supplies as needed, while adhering to budget guidelines.
- Stay up-to-date with industry trends, competitor activity, and market conditions to inform sales strategies and store operations.

Requirements:

- Proven experience as a Store Manager in a retail environment, preferably in wireless sales or a related field.
- Excellent customer service and sales skills, with a focus on delivering exceptional customer experiences.
- Strong leadership and team management skills, with the ability to motivate and develop team members.
- Experience with inventory management and cash handling systems.
- Ability to negotiate with vendors and purchase merchandise and supplies.
- Proficiency with POS systems and wireless sales techniques.
- Effective communication and phone etiquette skills.
- Experience with shift management and labor cost control.
- A high school diploma or equivalent required; a bachelor's degree in a related field is preferred.
- Strong analytical and problem-solving skills, with the ability to drive sales growth and manage inventory levels.
- Ability to work in a fast-paced environment and maintain a positive attitude in the face of challenges.
- Valid driver's license and a clean driving record, as needed for company business.

Job Types: Full-time, Part-time

Pay: $45,225.00 - $48,204.00 per year

Expected hours: 15 – 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Sherman, TX (Required)

Ability to Relocate:

• Sherman, TX: Relocate before starting work (Required)

Work Location: In person

Salary : $45,225 - $48,204