Field Service Technician

Overview

Mobility Plus in Solon is dedicated Improving quality of life and empowering individuals to thrive wherever they live. Our focus is on understanding everyone’s unique needs and providing coordinated, high-quality solutions that support individuals with specific needs to maintain an active, healthy lifestyle. Whether it’s home access solutions or mobility equipment, Mobility Plus ensures that you or your loved ones can live life to the fullest and "go where you want to go." Do you have the passion to help others, work independently in the community, and provide solutions for someone’s wellbeing? Join our team as a Field Service Technician and make a difference in the lives of our customers by installing, repairing, and maintaining mobility equipment.

Key Responsibilities:

• Troubleshoot and repair mobility equipment.

• Access Ramp evaluation and installations

• Schedule and conduct customer visits.

• Demonstrate safe usage of equipment to customers.

• Build a positive rapport with customers.

• Obtain referrals for new customers.

• Embrace and uphold company quality and service standards.

• Maintain company standards of excellence and ethics.

• Follow company procedures.

• Maintain personal appearance standards.

• Provide suggestions for additional new equipment or upgrade existing equipment.

• Source and order parts.

• Attending online supplier training sessions.

Skills Needed:

• Attention to detail. * Critical thinking. * Basic mechanical skills. * Proficiency with basic tools. * Basic understanding and application of electronics. * Basic understanding and use of a multimeter/ohm meter. Qualifications: * High School diploma. * Experience in a similar role preferred. * Reliable transportation. * Customer service/sales experience preferred but not required. * Desire to help those in need. * Highly self-motivated with excellent interpersonal communication skills. * Ability to work independently in various settings (residences, assisted living communities, skilled nursing settings, etc.). * Local travel required using a company vehicle, personal vehicle, or both. Career Growth

Opportunities: * Potential to grow into managerial positions, or head field service technician.

How to Apply: If you are passionate about helping others and meet the qualifications listed above, we encourage you to apply.

Job Types: Full-time, Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Programmable logic controllers: 1 year (Preferred)
• Mechanical knowledge: 1 year (Preferred)

Experience:

• Programmable logic controllers: 1 year (Preferred)
• Mechanical knowledge: 1 year (Preferred)

Ability to Commute:

• Solon, OH 44139 (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person

Salary : $20 - $22