What are the responsibilities and job description for the Patient Experience Coordinator position at Mobilize Physical Therapy?
PATIENT EXPERIENCE COORDINATOR
Join a team that has fun every day, add to your career skills, and help us deliver an awesome patient experience. Mobilize Physical Therapy is a growing physical therapist owned practice with locations in Seattle and Mountlake Terrace. This is for a position in the Seattle clinic. Meet our team: www.mobilizept.com
We offer you:
- Part time hours (4:00 pm-6:30 pm, Mon-Fri)
- $20-22 per hour
- Paid onboarding and training
- Company sponsored team dinners and outings
- Other Perks (see below)
- Career progression OPTIONS:
- Focus on being a super-star Patient Experience Coordinator
- Grow into a full-time role
- Add another ‘hat’ and be our Chief Culture Officer or Community Manager
What will be asked of you:
- Commit to your onboarding so you can get up to speed much quicker
- We will train you on how to offer a great patient experience on the phone
- You can learn software that helps us run the clinic, schedule patients, invoice, collect payments, etc
- Love to help people even if the environment can be fast paced at times
- You want to learn more about medical insurance and billing
- You want to provide great customer service
Contact us if you have the same CORE VALUES:
- Motivation
- Respect
- Loyalty
Preferred but NOT required:
- Interested in a career in Physical Therapy
- Prior work in retail or customer service
- Inbound or outbound phone experience
- Prior work in a healthcare setting e.g. medical office
- Familiarity with Physical Therapy
- Familiarity with medical insurance
If interested in meeting with us about this position, please email your cover letter and resume to careers@mobilizept.com.
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Paid time off
Schedule:
- Evening shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $20 - $22