What are the responsibilities and job description for the Bilingual Retail Store Manager I position at Mobily LLC?
Mobily-Bilingual Retail Store Manager
Mobily is one of the largest AT&T national authorized retailers in the United States. You may be what we are looking for in a Retail Store Manager (RSM).
The Retail Store Manager ("RSM") is responsible for the overall sales and operations of the location they are assigned to oversee. A successful RSM leads their team and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory controls of the location. The RSM must demonstrate strong leadership skills and develop, implement, and manage their team and company programs and processes.
Why join the Mobily Family?
- Unlimited earning potential
- Unlimited growth potential
- PTO after 90 days.
- Dental insurance
- Health insurance
- Vision insurance
- Company paid Life Insurance
Role Responsibilities:
- Fully accountable for the execution and achievement of sales, service, and customer experience initiatives in store.
- Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to meet and exceed goals.
- Create a positive work environment built around our company values where all employees can excel.
- Always deliver exceptional customer experience.
- Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize personal and store sales.
- Partner with District Manager and other appropriate parties to successfully launch new products, services, or processes.
- Ensure that employees are properly trained on new products and promotions to sell with confidence.
- Assist departments such as Human Resources and Loss Prevention in internal investigations.
- Assist on sales floor to be available for coaching and developing store personnel.
- Schedule and staff to budgeted hours as assigned.
- Ensure team is providing a clean and inviting atmosphere for customers.
- Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
- Respond in a timely manner to all communications.
- Accountable for meeting all deadlines in relation to company initiatives, trainings and inventory controls.
- Always ensure protection of assets.
Job Qualifications
- Must be able to speak fluent English and Spanish to be eligible for the bilingual role
- Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
- Two (2) years of recruiting, hiring, and developing successful store sales teams
- Excellent sales skills and demonstrated ability to meet or exceed performance standards.
- Excellent sales skills and demonstrated ability to meet or exceed performance standards.
- Ability to motivate, lead, and develop others.
- Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
- Ability to operate a personal computer, wireless equipment, copier, and fax.
- Effective communication, presentation, and interpersonal skills.
- Strong organizational skills with attention to detail.
- Ability to have reliable transportation to assist at other locations within 30 minutes radius from home store when needed.
- Must have a valid drivers license and auto insurance.
Shift:
- 8-hour shift- Weekdays and every Saturday
