What are the responsibilities and job description for the Coffee Shop Manager position at Mocha Mommas Coffee Shop?
SCHEDULE VARIES: 7am-4pm / Monday to Sunday.
About us
Mocha Mommas is a small coffee shop looking for someone who thrives in an independent, fast-paced environment. Our goal is to offer a variety of gourmet coffees based on your favorite candy and treats like Snickers, Milky Way & Rocky Road. Plus teas, red bull zingers, sweet & savory crepes, boba tea, chocolates and more!
Responsibilities:
- Prepare and serve coffee, tea, red bull zingers, italian sodas and other beverages as per company recipes and standards
- Prepare and serve food items including but not limited to crepes, bagels, sandwiches, muffins
- Provide excellent customer service by taking orders, answering questions, and recommending menu items
- Operate the cash register and handle transactions accurately
- Maintain a clean and organized workspace and cafe space
- Restock items as needed to ensure efficient operation
- Follow health and safety guidelines at all times
- Interview/Hire/Train in and supervise all staff
- Manage scheduling employees
- Monitor inventory/stock levels, order supplies as needed
- Help create seasonal drinks/crepe specials throughout the year
- SOCIAL MEDIA CONTENT: take pictures and/or videos to share on our social media pages (FB/IG/TikTok). Must be creative and able to do this independently as there will be no explicit instructions on what/how to post.
Experience:
- Previous experience in a supervisory position required
- Proficiency in using cash register or Point of Sale systems
- Strong sales skills with the ability to upsell products
- Knowledge of basic math for cash handling and transactions
- Ability to manage time effectively in a fast-paced environment, working most shifts alone managing all aspects of the shop
- Must be able to manage a small team effectively and positively, some shifts working alone
- Experience in coffee/food service, food preparation, and food handling preferred
- Must be comfortable creating social media content
- Must be able to work independently and also love coffee :)
PAY: $13 TRAINING, THEN $15. PLUS TIPS
Hiring 2 part time or 1 full time.
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Expected hours: 9 – 35 per week
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $13 - $15