What are the responsibilities and job description for the Operations Associate position at Mochi Health?
Job Description
Job Description
80,000 - $100,000
About The Role
As an Operations Associate, you will play a critical role in managing schedules, optimizing workflows, and coordinating care for new patients. You'll work cross-functionally with our Clinical, Product, and Data teams to improve processes, drive efficiency, and scale our operations. If you're a detail-oriented problem-solver who thrives in a fast-paced, impact-driven environment, we'd love to meet you.
What You'll Do
- Manage schedules, optimize workflows, and streamline care coordination to ensure a seamless patient experience.
- Analyze market and clinical best practices to identify opportunities for operational improvements and contribute to our strategic roadmap.
- Work closely with teams focused on bringing in and keeping new patients, ensuring they receive high-quality, timely care.
- Track service line performance, identify bottlenecks, and implement data-driven solutions to enhance efficiency.
- Leverage SQL and other tools to analyze provider KPIs, measure impact, and guide decision-making.
- Work alongside Clinical, Product, Care, and Data teams to drive operational initiatives and resolve provider and patient concerns.
- Maintain adherence to healthcare regulations (HIPAA, EHR) while continuously improving internal processes.
Who You Are
Bachelor's Degree
Life at Mochi
The base salary for this full-time position ranges from $80,000 to $100,000, in addition to benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.
Salary : $80,000 - $100,000
