What are the responsibilities and job description for the Server position at Moctezuma's Mexican Restaurant & Tequila Bar?
Duties and responsibilities
• Identify & deliver exceptional service by greeting and serving our guests.
• Be knowledgeable and enthusiastic about the restaurant's menu and products.
• Inform our guests of daily specials.
• Support other areas of the restaurant as requested, such as answering telephones and running food, clearing and resetting tables.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests’ expectations.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties (sidework).
• Responsible for the cleanliness and breakdown of service sections: sweeping, mopping, following closing checklist when closing the section.
Qualifications
- Minimum of 1 year experience in food service/hospitality desired, but not required
- Customer service focused and solution oriented
- Must enjoy and be able to succeed in a fast-paced work environment
- Ability to communicate clearly and professionally with customers and coworkers
- Basic math and written communication skills
- Ability to work a flexible schedule based on department and restaurant needs
- Food handler's card is required according to our local and or state regulations
- Must be 21 to serve or bartend at Cantina Monarca in Bellevue.
Working conditions
Servers are on their feet most of the time and often carry heavy trays of food, dishes, and drinks. The work can be hectic and fast paced. During busy dining periods, they are under pressure to serve customers quickly and efficiently. They must be able to work well as a team with kitchen staff to ensure that customers receive prompt service
Physical requirements
- Ability to stand and walk continually throughout an eight-hour shift
- Ability to lift, carry, deliver and serve from trays weighing up to 40 pounds throughout an eight-hour shift
- Ability to attend work as scheduled, working various schedules and shifts throughout normal business hours (some holidays and most weekends are required)
- Ability to lift up to 40 lbs.
Wage by Location:
- $16.28 plus tips for Bellevue, Tacoma, Gig Harbor, and Silverdale locations
- $19.29 plus tips for Tukwila location
Benefits:
Employee Discount at Cantina Monarca & Moctezuma's
Paid Sick Leave
Spanish/English Language Class Tuition Reimbursement
Salary : $16
