What are the responsibilities and job description for the Customer Service Specialist position at MOD Super Fast Pizza, LLC?
MOD Super Fast Pizza, LLC values its customers and strives to provide an exceptional dining experience. As a Customer Service Specialist, you will play a key role in ensuring that our customers receive top-notch service while enjoying their pizza-making experience. You will work closely with our Squad Members to ensure that every customer leaves feeling satisfied and valued.
Key Responsibilities:
- Assist customers with ordering and serving food
- Answer phone calls and respond to customer inquiries
- Resolve customer complaints and concerns in a professional manner
- Maintain a clean and organized workspace
Requirements:
- A passion for working with people and delivering excellent customer service
- The ability to follow processes and instructions consistently
- A history of consistent attendance and punctuality
- An interest in learning and growing with the company