What are the responsibilities and job description for the Customer Service Liason position at Modagrafics?
Are you passionate about delivering exceptional customer experiences? Modagrafics in Wheeling, IL is seeking a Customer Service Representative. This role focuses on large format printing and graphics.
Salary: Competitive range of $50,000 - $55,000, based on experience. Key responsibilities include providing top-tier client service. Cultivate strong client connections and deliver customized solutions. Comprehend customer requirements and deliver unparalleled assistance. Elevate brand image and surpass expectations. Become part of our dynamic team in Wheeling, IL committed to achieving customer satisfaction excellence.
Compensation:$50,000 - $55,000 yearly
Responsibilities:- Communicate effectively with clients, ensuring they are informed about order timelines and progress
- Coordinate offsite installation teams with clients located across the country
- Engage in cold-calling activities with both existing clients and potential new clients
- Provide support to the sales team to enhance customer satisfaction and drive sales
- Manage correspondence between multiple company locations
- At least 2 years of proven customer service experience required
- Excellent oral and written communication abilities are a must
- Must be adept at multitasking and prioritizing tasks in a fast-paced setting
- Familiarity with printing and graphics is essential
- A Bachelor's Degree is preferred but not mandatory
Combine strategic management with advanced production technology, nationwide installation capabilities, and simplified logistics for custom ordering, and you’ve got a very specialized source for fleet and OEM branding: Modagrafics.
Salary : $50,000 - $55,000
