What are the responsibilities and job description for the Customs Entry Specialist position at Mode Global?
MODE Global is the 5th largest truckload broker and largest non-asset intermodal provider in North America. With over 200 agents/offices distributed from coast to coast, MODE Global operates under a family of businesses and brands, delivering as a premier full-service solutions provider to the logistics industry.
Job Description Customs Entry Specialist
Summary
This position will be responsible for filling Import Ocean, Air, Road and Rail entries from one line to five hundred plus lines. Accuracy and attention to detail is a must!
Responsibilities
- Provide accurate and timely entry of individual line items for Import Ocean, air, Road and Rail.
- Maintain current knowledge and compliance in Harmonized Tarif Schedule (HTS), Automated Brokerage Interface (ABI), Automated Commercial Environment (ACE), Partner Government Agencies (PGA: FDA, EPA, Fish & Wildlife, etc).
- Communicate effectively and professionally.
- Actively seek and support continuous improvement activities in process efficiencies, costs and effectiveness of work.
- Attention to detail and proactively address issues in a timely manner.
Required Knowledge, Skills and Abilities
- 1-2 years experience and previous brokerage-related experience preferred.
- Knowledge of HTS, ABI, ACE, PGA preferred.
- Strong attention to detail required including accurate data and numbers.
- Quick learner, multi-tasker, organized, detail-oriented, problem-solver.
- Strong customer service and communication skills; thrives in a fast-paced environment.
- Proven experience managing/prioritizing own work assignments, and meeting deadlines.
- Requires confidence and independent decision-making skills to problem-solve, juggle competing priorities, and provide accurate and responsive customer service.
- Ability to quickly assess client situations and escalate to management when needed. Customer contact and prior experience preferred.
- Professional presence with the ability to diffuse difficult situations and problem solve effective solutions.
- Ability to work effectively independently and within a team environment.
- Experience with standard Microsoft Office and related technology. Required computer skills, proficiency with Windows operating system, Outlook, MS Excel, MS Word, email, and internet browsers.
At MODE, were dedicated to providing our employees with a working environment where they can flourish professionally and personally. You can expect an inclusive and supportive workplace where people help each other succeed. Our benefits package is exceptional, including medical, dental, and vision with flexible time off policies. We believe in the future of our employees, so we offer a generous match to your 401k plan. With locations all across the United States, you can join us in providing transportation and logistics solutions to our customers.
MODE Global is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.