What are the responsibilities and job description for the Lead Host / Hostess position at Modena Ristorante Vinoteca?
About Us
Modena Ristorante Vinoteca is a premier Italian fine dining restaurant offering an exceptional culinary experience paired with an extensive wine selection. We pride ourselves on delivering outstanding guest service in a warm, inviting atmosphere. Join our team and be part of a growing restaurant recognized for excellence in the Marietta community.
Position Overview
As the Lead Host, you will be the first and last point of contact for our guests, creating a welcoming and organized environment. Your role is critical to ensuring smooth dining service by managing reservations, coordinating seating, and setting the tone for an exceptional guest experience.
Key Responsibilities
- Guest Experience: Greet all guests warmly, provide outstanding hospitality, and address any concerns promptly.
- Reservation Management: Oversee reservations through our booking system, ensuring efficient table allocation.
- Team Leadership: Train and mentor host staff to uphold service standards and foster a cohesive team environment.
- Seating Coordination: Organize table seating to balance service flow and accommodate guest preferences.
- Problem-Solving: Manage unexpected situations such as delays, large parties, or guest special requests.
- Collaboration: Work closely with servers, kitchen staff, and management to ensure a seamless dining experience.
Qualifications
- Previous experience in a hosting or front-of-house role; leadership experience preferred.
- Excellent interpersonal and communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency with reservation management systems (e.g., OpenTable, Resy).
- Professional demeanor and ability to handle high-pressure situations with poise.
Why Join Us?
- Competitive pay with opportunities for growth.
- A vibrant, supportive work environment that values teamwork.
- Flexible scheduling options.
- Employee discounts on dining and wine selections.
Job Types: Full-time, Part-time
Pay: $12.00 - $18.00 per hour
Expected hours: 20 – 25 per week
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $12 - $18